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Call Us Today! 732-455-9110
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Helpful Hints

While we are more than happy to visit your home to assist you with your heating and cooling issues, there are many simple household changes that occur that can cause your system to not work properly. In our efforts to help our customers get their heating and cooling systems working effectively, we have listed a number of common areas to check prior to calling our office.

Of course, if none of these issues prove to be the problem, we are happy to help you 7 days a week, 365 days a year.

To schedule service online, click here or call us at (732) 455-9110.

  • Check circuit breaker
  • Make sure filter is clean
  • Check emergency switches by furnace and by top of staircase

Air Conditioning Season

Please make sure your furnace switch and emergency switch, which may be located on an adjacent wall or top of basement stairs, are in the ON position.

Please make sure your furnace door is on securely. If the door is not making contact the air conditioner will not run.

Please make sure you have a clean filter inside of your furnace.  If you have a 1” filter it should be changed every two months. If Arctic had installed a 5” media filter it is an annual filter. Electronic Air Cleaners should be cleaned every two months.

Heating Season

Please make sure your furnace switch and emergency switch, which may be located on an adjacent wall or top of basement stairs, are in the ON position.

Please make sure your furnace door is on securely. If the door is not making contact the furnace will not run.

Please make sure you have a clean filter inside of your furnace.  If you have a 1” filter it should be changed every two months. If Arctic had installed a 5” media filter it is an annual filter. Electronic Air Cleaners should be cleaned every two months.

Heating and Cooling Service Checklist

Help the technician accurately and quickly diagnose your heating or cooling unit’s problem.

For heating and air conditioning units that may need to be repaired, you should be prepared to provide important information to the Arctic Air Conditioning technician when he arrives at your home. You know the “personality” of your heating or cooling unit.

Be prepared to tell the technician:

  • The brand and/or model number of your unit.
  • The age of your furnace or air conditioner.
  • When was it last serviced and who last serviced it.
  • When the filters were last changed.
  • Did you check your circuit breakers to make sure none were “tripped”?
  • When you first noticed that it seemed to not be working properly.
  • Was it making any unusual noises?
  • Are there any unusual odors?
  • Was there any unusual weather activity before the equipment acted up?
  • If you saw unusual fluids or leakage around the unit.
Testimonials
5 Rating |

”Top Notch customer service. Ross was phenomenal. Just a few days ago I had a family emergency. My in laws (elderly) called and said their heat went out. This was…”

- Mark Luxe
5 Rating |

”Top Notch customer service. Ross was phenomenal. Just a few days ago I had a family emergency. My in laws (elderly) called and said their heat went out. This was…”

- Luxe Limo Service
5 Rating |

”I worked for Arctic air great company, high quality workmanship, great tech training, willing to go the extra mile to make sure the customer is happy every time. Plus the…”

- Richard Cranium
5 Rating |

”First time customer and had a great experience with Arctic Air. Used them for a furnace inspection. Price was reasonable. Their technician, Anthony was a pleasure to deal with and…”

- BJ Mathews
5 Rating |

”When an HVAC company shows up at your house, after you receive and email and text with picture (and their background), they walk up with booties in hand and put…”

- Darek Hahn
5 Rating |

”Excellent, prompt service. Highly recommend”

- nurseheart
5 Rating |

”Great Company with which to do business. Would like the option to enter into a contract with the Company.”

- Chinny Okparanta
5 Rating |

”Excellent service from Tony and Joe for an A/C repair we needed.”

- Kristen Indahl
5 Rating |

”I have used Arctic Air-conditioning for 25 years and am continually impressed by the quality of their work and their customer care. Everyone has been knowledgable and very helpful.”

- Mark Sundt
5 Rating |

”great job, professionalism ,clean,great, very happy.”

- steve flajsing
5 Rating |

”Can't say enough about these guys. Have used them on multiple occasions, and they always deliver. The guys are always friendly, and respectful of the house. Right on time. Great…”

- James Krail
5 Rating |

”I woke up to no heat and googled HVAC in the area. I put in an inquiry online and within minutes I received a call and they were able to…”

- Melanie Swartout
5 Rating |

”Absolutely awesome , both guys were professional, the company was very responsive. Highly recommend Artic Air..CC”

- casandra carmine
5 Rating |

”All the staff is professional and responsive Very happy with service and installation process”

- Karre Savoca
5 Rating |

”We woke Wednesday morning to no heat, and had an Arctic Air Service Tech on site before 9am, assessing the situation. From end to end - from when Kyle arrived…”

- Brian Bowlin
5 Rating |

”Great experience with Arctic! Called on a Thursday evening to have a house humidifier installed, by 11:30 the next morning it was done. Dante and Joe, the technicians were on…”

- Mike Medric
5 Rating |

”Service person arrived between he scheduled hours. Prior to his arrival I received an email of his picture and name. He checked the system, made a few tweaks and I…”

- pat schoudel
5 Rating |

”I use them for my rental property, and they have been very informative and quick especially since I am not in person to actually check. They keep me informed and…”

- Chandrakiran Parkar
Why Us?
Benefits of Choosing Us:
  • Family Owned since 1977
  • Emergency Service
  • Trusted for 40+ Years
  • Fast, Reliable Service
  • Safe, Licensed & Insured
  • Award-Winning Service
  • Friendly & Clean
  • No Job Too Big or Small
  • Professional Care
  • Certified Employees
  • Family Focused
  • Guaranteed Service