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Call Us Today! 732-455-9110
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Helpful Hints

While we are more than happy to visit your home to assist you with your heating and cooling issues, there are many simple household changes that occur that can cause your system to not work properly. In our efforts to help our customers get their heating and cooling systems working effectively, we have listed a number of common areas to check prior to calling our office.

Of course, if none of these issues prove to be the problem, we are happy to help you 7 days a week, 365 days a year.

To schedule service online, click here or call us at (732) 455-9110.

  • Check circuit breaker
  • Make sure filter is clean
  • Check emergency switches by furnace and by top of staircase

Air Conditioning Season

Please make sure your furnace switch and emergency switch, which may be located on an adjacent wall or top of basement stairs, are in the ON position.

Please make sure your furnace door is on securely. If the door is not making contact the air conditioner will not run.

Please make sure you have a clean filter inside of your furnace.  If you have a 1” filter it should be changed every two months. If Arctic had installed a 5” media filter it is an annual filter. Electronic Air Cleaners should be cleaned every two months.

Heating Season

Please make sure your furnace switch and emergency switch, which may be located on an adjacent wall or top of basement stairs, are in the ON position.

Please make sure your furnace door is on securely. If the door is not making contact the furnace will not run.

Please make sure you have a clean filter inside of your furnace.  If you have a 1” filter it should be changed every two months. If Arctic had installed a 5” media filter it is an annual filter. Electronic Air Cleaners should be cleaned every two months.

Heating and Cooling Service Checklist

Help the technician accurately and quickly diagnose your heating or cooling unit’s problem.

For heating and air conditioning units that may need to be repaired, you should be prepared to provide important information to the Arctic Air Conditioning technician when he arrives at your home. You know the “personality” of your heating or cooling unit.

Be prepared to tell the technician:

  • The brand and/or model number of your unit.
  • The age of your furnace or air conditioner.
  • When was it last serviced and who last serviced it.
  • When the filters were last changed.
  • Did you check your circuit breakers to make sure none were “tripped”?
  • When you first noticed that it seemed to not be working properly.
  • Was it making any unusual noises?
  • Are there any unusual odors?
  • Was there any unusual weather activity before the equipment acted up?
  • If you saw unusual fluids or leakage around the unit.
Testimonials
5 Rating |

”I’ve been a customer for many years, their response is always quick and efficient, the people are knowledgeable and courteous. I highly recommend them.”

- Dinorah Munoz
5 Rating |

”professional on time, and courteous. they came and took over someone else's mess. the people who installed our boiler didnt respond. artic air took over got us a replacement boiler…”

- Francine Kukielka Brown
5 Rating |

”My hot water heater was leaking and I needed someone here fast. I had heard about arctic air and called them at 8:30AM. By 10:30 AM I had somebody in…”

- Jane Nebb Kearney
5 Rating |

”Dual water heater replacements: Sales staff(Jim)was prompt and patient in fielding all our questions. Appointment was made easily and plumber/technician(Scott) was knowledgeable and efficient. He also proactively took precautions to…”

- Bill Ly
5 Rating |

”I have recommended Artic Air to many people! The people have told me they are very honest and reliable! (That’s very rare in this day and age) Any heating and…”

- Arnie Schwartzman
5 Rating |

”Ive used Artic Air before to install a new hot water heater after I had a flood. They're response time was fast both then and now. Much appreciated.”

- Elaine Celi Bentley
5 Rating |

”I had the emergency and had the furnace checked and was very pleased with the serviceman, Tim. On time, efficient and polite. Good job!”

- Kevin Walsh
5 Rating |

”Excellent in every way”

- Jeff Weisenberg
5 Rating |

”Great info from Jim on getting info on water heater replacement, and outstanding job by Josh on the install. UPDATE: Had such a positive experience with this company w. r.…”

- Gary Feldman
5 Rating |

”Joe was great. Showed up on time diagnosed the problem and went right to work to solve it. Thank you Arctic Air”

- Allan Pollack
5 Rating |

”Outstanding service!! Polite, professional, respectful, friendly, and very very knowledgeable. Always a positive experience and would highly recommend.”

- Andrew Genecki
5 Rating |

”The technicians were very professional. They removed an old boiler and somewhat leaky water heater and replaced them with newer more efficient ones. Great work guys!!!! Will definitely recommend them.”

- J Bravo
5 Rating |

”The technician came on the scheduled time and his name is Dave. An amazing person who explained everything I need to know as new home owner. Thanks a lot Arctic…”

- Abu N
5 Rating |

”Excellent, professional service. Technician arrived on time. We have used Arctic Air for a few projects and have always been pleased. They are an honest Company and I would recommend…”

- Cori Shimkus Kane
5 Rating |

”The workers were respectful. They explained what they were doing and I appreciated the service.”

- Zac Regen
5 Rating |

”Great service and quality. Our technician Mike, was friendly ,& knowledgeable, love Artic Air, just wish they had an in house Electrician as well!”

- Maggie Torres
5 Rating |

”Highly recommended!!”

- Johnny Ng
5 Rating |

”3/5/20 - after getting estimates for a new furnace and humidifier, I was totally impressed by the Company’s pricing on same model, promptness, great workmanship, professionalism, cleaning up. The end…”

- Enza Valenti
5 Rating |

”I had an amazing experience with Artic Air. From the sales team, to the receptionist, to the technicians to you - it has been an absolute first-class experience. Even when…”

- Michael Navara
5 Rating |

”Very good experience.”

- Ravi Santhanam
Why Us?
Benefits of Choosing Us:
  • Family Owned since 1977
  • Emergency Service
  • Trusted for 40+ Years
  • Fast, Reliable Service
  • Safe, Licensed & Insured
  • Award-Winning Service
  • Friendly & Clean
  • No Job Too Big or Small
  • Professional Care
  • Certified Employees
  • Family Focused
  • Guaranteed Service