Helpful Hints

While we are more than happy to visit your home to assist you with your heating and cooling issues, there are many simple household changes that occur that can cause your system to not work properly. In our efforts to help our customers get their heating and cooling systems working effectively, we have listed a number of common areas to check prior to calling our office.

Of course, if none of these issues prove to be the problem, we are happy to help you 7 days a week, 365 days a year.

To schedule service online, click here or call us at 732-455-9110.

  • Check circuit breaker
  • Make sure filter is clean
  • Check emergency switches by furnace and by top of staircase

Air Conditioning Season

Please make sure your furnace switch and emergency switch, which may be located on an adjacent wall or top of basement stairs, are in the ON position.

Please make sure your furnace door is on securely. If the door is not making contact the air conditioner will not run.

Please make sure you have a clean filter inside of your furnace.  If you have a 1” filter it should be changed every two months. If Arctic had installed a 5” media filter it is an annual filter. Electronic Air Cleaners should be cleaned every two months.

Heating Season

Please make sure your furnace switch and emergency switch, which may be located on an adjacent wall or top of basement stairs, are in the ON position.

Please make sure your furnace door is on securely. If the door is not making contact the furnace will not run.

Please make sure you have a clean filter inside of your furnace.  If you have a 1” filter it should be changed every two months. If Arctic had installed a 5” media filter it is an annual filter. Electronic Air Cleaners should be cleaned every two months.

Heating and Cooling Service Checklist

Help the technician accurately and quickly diagnose your heating or cooling unit’s problem.

For heating and air conditioning units that may need to be repaired, you should be prepared to provide important information to the Arctic Air Conditioning technician when he arrives at your home. You know the “personality” of your heating or cooling unit.

Be prepared to tell the technician:

  • The brand and/or model number of your unit.
  • The age of your furnace or air conditioner.
  • When was it last serviced and who last serviced it.
  • When the filters were last changed.
  • Did you check your circuit breakers to make sure none were “tripped”?
  • When you first noticed that it seemed to not be working properly.
  • Was it making any unusual noises?
  • Are there any unusual odors?
  • Was there any unusual weather activity before the equipment acted up?
  • If you saw unusual fluids or leakage around the unit.
Benefits of Choosing Us

Services & Quality You Can Trust For a Lifetime

Friendly & Clean

We pride ourselves on respecting your property by using dropcloths, booties, and gloves on every job.

No Job Too Big or Small

Whether you need routine maintenance or a complete HVAC replacement, we’re here for you.

Professional Care

We are a team of experienced and professional technicians ready to address all your repair, installation, and maintenance needs.

Certified Employees

Our team is made up of NATE-certified technicians, ENERGY STAR® contractors, and Home Depot HVAC service providers.

Family Focused

Let our family ensure the comfort and safety of yours.

Guaranteed Service

We get it right the first time and we guarantee our work for your peace of mind.

Family Owned since 1977

We are proud to continue our family’s mission of providing the top-of-the-line equipment and the best installation and service.

Emergency Service

We are ready to serve you seven days a week, 365 days a year, for serious breakdowns that can’t wait.

Trusted for 45+ Years

With an A+ rating from the Better Business Bureau and a Super Service award from Angi, you can trust our service, products, and business practices.

Fast, Reliable Service

Our team of knowledgeable technicians is ready to address your needs immediately.

Safe, Licensed & Insured

You can rest assured that our technicians are properly skilled and their work is covered.

Award-Winning Service

We are a Dave Lennox Award recipient, Home Depot NJ Metro’s HVAC Service Provider of the Year, and Home Performance with ENERGY STAR® Century Club Award winner.

Friendly & Clean

We pride ourselves on respecting your property by using dropcloths, booties, and gloves on every job.

No Job Too Big or Small

Whether you need routine maintenance or a complete HVAC replacement, we’re here for you.

Professional Care

We are a team of experienced and professional technicians ready to address all your repair, installation, and maintenance needs.

Certified Employees

Our team is made up of NATE-certified technicians, ENERGY STAR® contractors, and Home Depot HVAC service providers.

Family Focused

Let our family ensure the comfort and safety of yours.

Guaranteed Service

We get it right the first time and we guarantee our work for your peace of mind.

Family Owned since 1977

We are proud to continue our family’s mission of providing the top-of-the-line equipment and the best installation and service.

Emergency Service

We are ready to serve you seven days a week, 365 days a year, for serious breakdowns that can’t wait.

Trusted For 45+ Years

With an A+ rating from the Better Business Bureau and a Super Service award from Angi, you can trust our service, products, and business practices.

Fast, Reliable Service

Our team of knowledgeable technicians is ready to address your needs immediately.

Safe, Licensed & Insured

You can rest assured that our technicians are properly skilled and their work is covered.

Award-Winning Service

We are a Dave Lennox Award recipient, Home Depot NJ Metro’s HVAC Service Provider of the Year, and Home Performance with ENERGY STAR® Century Club Award winner.