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Helpful Hints

While, we are more than happy to come to your home to assist you with your heating and cooling issues, there are many simple household changes that occur that can cause your system to not work properly.  In our effort to help our customers get their heating and cooling working effectively, we have listed a number of common areas to check prior to calling our office.

Of course, if non of these issues prove to be the problem, we are happy to help you 7 days a wee, 365 days a year.

To schedule a service online, go here, or call us at (732)455-9110.

  • Check circuit breaker
  • Make sure filter is clean
  • Check emergency switches by furnace and by top of staircase

Air Conditioning Season

Please make sure your furnace switch and emergency switch, which may be located on an adjacent wall or top of basement stairs, is on the ON position.

Please make sure your furnace door is on securely. If the door is not making contact the air conditioner will not run.
Please make sure you have a clean filter inside of your furnace.  If you have a 1” filter it should be changed every two months. If Arctic had installed a 5” media filter it is an annual filter. Electronic Air Cleaners should be cleaned every two months.

Heating Season

Please make sure your furnace switch and emergency switch, which may be located on an adjacent wall or top of basement stairs, is on the ON position.

Please make sure your furnace door is on securely. If the door is not making contact the furnace will not run.
Please make sure you have a clean filter inside of your furnace.  If you have a 1” filter it should be changed every two months. If Arctic had installed a 5” media filter it is an annual filter. Electronic Air Cleaners should be cleaned every two months.

Heating and Cooling Service Checklist

Help the technician accurately and quickly diagnose your heating or cooling unit’s problem

For heating and air conditioning units that may need to be repaired, you should be prepared to provide important information to the Arctic Air technician when he arrives at your home. You know the “personality” of your heating or cooling unit.

Be prepared to tell the technician:

  • The brand and/or model number of your unit.
  • The age of your furnace or air conditioner.
  • When was it last serviced and who last serviced it.
  • When the filters were last changed.
  • Did you check your circuit breakers to make sure none were “tripped”?
  • When you first noticed that it seemed to not be working properly.
  • Was it making any unusual noises?
  • Are there any unusual odors?
  • Was there any unusual weather activity before the equipment acted up?
  • If you saw unusual fluids or leakage around the unit.

 

Testimonials
5 Rating |

”Arctic was recommended by Home Depot. It was a pleasure working with them. Alex was very knowledgeable and helped me through the process. I had many many quotes (7). He…”

- Fatima K.
0 Rating |

”Thank you for a great job done well!”

- Antoinette Davis
0 Rating |

”Sorry can't reply. Not tied in to any of the accounts (google, etc) However I will send a hard copy letter over the weekend.”

- Semmes Brightman
4 Rating |

”Loved the crew. They were professional, they were fast, they knew their stuff, they cleaned up well. This team was awesome! The price for the unit was about average. I…”

- Patricia B.
5 Rating |

”I've been using Arctic AC for years. They're honest, reliable and fair. The owner Howard will also personally insure that a job is done properly if a customer ever has…”

- Gill Frank
5 Rating |

”Very happy with the quality of work and service. Would definitely recommend this company.”

- Frank Nic
4 Rating |

”Arctic Air was recommended to me by a friend and now I want to pass along this message to use this company for your airconditioning needs!! They did a great…”

- Jerry S.
5 Rating |

”Highly recommend Arctic Air! Called them, they arrived at my house in less than an hour, they diagnosed the problem in maybe 5 minutes, and had our AC up and…”

- howard fine
5 Rating |

”Great service. On time. Fair pricing. I will call them for all my AC needs in the future.”

- Stuart Schauman
1 Rating |

”I am not satisfied with the Arctic Air Conditioning service after paying $135 as service charge and separate for 2 lbs for Freon. With in 9 days again facing AC…”

- MUDASSIR ANSARI
5 Rating |

”I have been thoroughly impressed by Artic Air. Simply speaking, I received a quality product for a fair price. I did not have a single problem through out the entire…”

- terrance coveney
5 Rating |

”Our AC went out in the hottest day of the year. Artic gave us an appointment the next day. Arrived on time. Michael Carucci( tech) was professional and asssed our…”

- Elizabeth Thornton
5 Rating |

”The team was incredibly courteous, clean, and knowledgeable. They were very timely and organized. Working with Arctic Air was a great experience! We would definitely recommend this company.”

- Amanda Gorsegner
0 Rating |

”I am very pleased with the quality work done by Artic Air team. Both Tony and Matt are very professional and they kept me updated as the work was progressing.…”

- Paramdeep Sahni
5 Rating |

”Had a problem with one of the units. Called Arctic Air as they are local company, and online reviews were positive. I was not disappointed. Arctic called me the day…”

- Dmitriy Gutman
5 Rating |

”Dear Ross & Howard: I am writing you this letter in praise of three of your employees. I am in the process of renovating my house and I decided to…”

- Jacqueline Fernandez
4 Rating |

”Great service, very knowledgeable service technicians a fine company to work on my home.”

- Ross Carl Bernard
5 Rating |

”Artic air was recommended by Home Depot during a visit for another issue. Although I thought it was a simple cleaning it was far worse. The service technician explained the…”

- Teresa M.
5 Rating |

”Highly recommended. Great people to work with.”

- Cemal S
5 Rating |

”Very Good Service. Installers were polite, hard working and neat. I am very happy with the unit they installed. Repair visit fee was waived since a new furnace was needed…”

- Krista Visconti
5 Rating |

”Professional, courteous, one-time, patiently explain the situation in details. Problem diagnosed and resolved precisely and quickly.”

- Cliff Ting
5 Rating |

”clean efficient trustworthy and priced right”

- G W.
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Benefits of Choosing Us:
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