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Helpful Hints

While we are more than happy to visit your home to assist you with your heating and cooling issues, there are many simple household changes that occur that can cause your system to not work properly. In our efforts to help our customers get their heating and cooling systems working effectively, we have listed a number of common areas to check prior to calling our office.

Of course, if none of these issues prove to be the problem, we are happy to help you 7 days a week, 365 days a year.

To schedule service online, click here or call us at (732) 455-9110.

  • Check circuit breaker
  • Make sure filter is clean
  • Check emergency switches by furnace and by top of staircase

Air Conditioning Season

Please make sure your furnace switch and emergency switch, which may be located on an adjacent wall or top of basement stairs, are in the ON position.

Please make sure your furnace door is on securely. If the door is not making contact the air conditioner will not run.

Please make sure you have a clean filter inside of your furnace.  If you have a 1” filter it should be changed every two months. If Arctic had installed a 5” media filter it is an annual filter. Electronic Air Cleaners should be cleaned every two months.

Heating Season

Please make sure your furnace switch and emergency switch, which may be located on an adjacent wall or top of basement stairs, are in the ON position.

Please make sure your furnace door is on securely. If the door is not making contact the furnace will not run.

Please make sure you have a clean filter inside of your furnace.  If you have a 1” filter it should be changed every two months. If Arctic had installed a 5” media filter it is an annual filter. Electronic Air Cleaners should be cleaned every two months.

Heating and Cooling Service Checklist

Help the technician accurately and quickly diagnose your heating or cooling unit’s problem.

For heating and air conditioning units that may need to be repaired, you should be prepared to provide important information to the Arctic Air Conditioning technician when he arrives at your home. You know the “personality” of your heating or cooling unit.

Be prepared to tell the technician:

  • The brand and/or model number of your unit.
  • The age of your furnace or air conditioner.
  • When was it last serviced and who last serviced it.
  • When the filters were last changed.
  • Did you check your circuit breakers to make sure none were “tripped”?
  • When you first noticed that it seemed to not be working properly.
  • Was it making any unusual noises?
  • Are there any unusual odors?
  • Was there any unusual weather activity before the equipment acted up?
  • If you saw unusual fluids or leakage around the unit.
Testimonials
5 Rating |

”Arctic team has a good appointment system, great experienced team. Kyle did our Furnace maintenance and was very helpful with answering our questions and ensuring the system is functional as…”

- Hemant Parekh
5 Rating |

”Very good communication and procedures through office staff. Technician pleasant, professional and thorough.”

- Joseph Ziznewski
5 Rating |

”Greg was polite and professional. So great to find a company that is responsive and modern with such great staff! Will recommend and use Arctic Air again.”

- Karin Swan
5 Rating |

”Professional; Informative; Attention to Detail.”

- steven soto
5 Rating |

”I recommend Arctic Air.”

- Dennis Sandman
5 Rating |

”The technician, Alfredo came within the time window given, was very professional, explained everything he did. It was also nice that the business sent picture and name of the technician…”

- Parminder Agarwal
5 Rating |

”Brandon was knowlegable and solved the problem on the first visit. Price was good too. He was a pleasure to work with.”

- Lisa Skarzynski
5 Rating |

”I used Arctic Air conditioning and plumbing services for replacing my old toilets and repairing one of the toilets.Right from scheduling you have been periodically notified by them and the…”

- Sivakumar Shanmugam
5 Rating |

”Brendan Fullerton from Arctic Air Conditioning was very cordial, knowledgeable, and professional. He stood out from other technicians by being eager to go the extra mile. I will definitely request…”

- Dennis Ramdas
4 Rating |

”The technician took time to explain and respond to my questions. As opposed to rushing. I would use them again.”

- Karthik Shanmugam
5 Rating |

”Kyle was fabulous and very professional.”

- Aman Kathuria
5 Rating |

”I just moved into a new home and unfortunately, the AC/Heating system was acting up because the previous owners didn't perform frequent maintenance. I originally contacted the last company that…”

- Debbie Duval
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