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Call Us Today! 732-455-9110
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Helpful Hints

While we are more than happy to visit your home to assist you with your heating and cooling issues, there are many simple household changes that occur that can cause your system to not work properly. In our efforts to help our customers get their heating and cooling systems working effectively, we have listed a number of common areas to check prior to calling our office.

Of course, if none of these issues prove to be the problem, we are happy to help you 7 days a week, 365 days a year.

To schedule service online, click here or call us at (732) 455-9110.

  • Check circuit breaker
  • Make sure filter is clean
  • Check emergency switches by furnace and by top of staircase

Air Conditioning Season

Please make sure your furnace switch and emergency switch, which may be located on an adjacent wall or top of basement stairs, are in the ON position.

Please make sure your furnace door is on securely. If the door is not making contact the air conditioner will not run.

Please make sure you have a clean filter inside of your furnace.  If you have a 1” filter it should be changed every two months. If Arctic had installed a 5” media filter it is an annual filter. Electronic Air Cleaners should be cleaned every two months.

Heating Season

Please make sure your furnace switch and emergency switch, which may be located on an adjacent wall or top of basement stairs, are in the ON position.

Please make sure your furnace door is on securely. If the door is not making contact the furnace will not run.

Please make sure you have a clean filter inside of your furnace.  If you have a 1” filter it should be changed every two months. If Arctic had installed a 5” media filter it is an annual filter. Electronic Air Cleaners should be cleaned every two months.

Heating and Cooling Service Checklist

Help the technician accurately and quickly diagnose your heating or cooling unit’s problem.

For heating and air conditioning units that may need to be repaired, you should be prepared to provide important information to the Arctic Air Conditioning technician when he arrives at your home. You know the “personality” of your heating or cooling unit.

Be prepared to tell the technician:

  • The brand and/or model number of your unit.
  • The age of your furnace or air conditioner.
  • When was it last serviced and who last serviced it.
  • When the filters were last changed.
  • Did you check your circuit breakers to make sure none were “tripped”?
  • When you first noticed that it seemed to not be working properly.
  • Was it making any unusual noises?
  • Are there any unusual odors?
  • Was there any unusual weather activity before the equipment acted up?
  • If you saw unusual fluids or leakage around the unit.
Testimonials
5 Rating |

”Nick was great”

- Generic Customer
5 Rating |

”EXCELLENT customer service. Responsiveness and communications”

- Douglas Emery
5 Rating |

”Very professional, clear and no surprises.”

- Alejo Giachino
5 Rating |

”I have used Arctic Air for over 15 years. Yesterday was the day I could say they are not an average company. They are a company that truly cares. I’m…”

- Michael Horowitz
5 Rating |

”Kyle arrived promptly and checked out my older AC. He gave me good advice and did not try to push an upgrade. After purchasing a new furnace from them years…”

- Kathy Kaine Bingham
5 Rating |

”Unfortunately our air conditioning stopped working on the hottest day of the year. We called Arctic and they sent Rob over the next day. Rob fixed the issue and in…”

- Rebecca Bergson-Di
5 Rating |

”prompt, friendly and got the job done immediately!”

- Denise Enea Ippolito
5 Rating |

”Javier Guadarrama from Arctic Air Conditioning and Heating did our service. He was quick and down to earth. Also, very knowledgeable and open to my questions. I would definitely want…”

- Peter Wick
5 Rating |

”Could not have gone any better. Artic Air‘s technicians did all they could to repair the unit, which you need multiple parts replaced. They had to order a motor since…”

- Bonnie Kozak Curry
5 Rating |

”Javier Guadarrama from Arctic Air Conditioning and Heating did our service. He was quick and down to earth. Also, very knowledgeable and open to my questions. I would definitely want…”

- Peter Wick
5 Rating |

”Could not have gone any better. Artic Air‘s technicians did all they could to repair the unit, which you need multiple parts replaced. They had to order a motor since…”

- Bonnie Curry
5 Rating |

”Knowlegable and friendly tecnicians. Fast service.”

- George Koehler
5 Rating |

”Your service is impeccable Brian for instants was the most amazing Service person I have ever encountered he was here on time he fixed what needed to be fixed and…”

- Generic Customer
5 Rating |

”I would highly recommend Artic Air . Very professional. Cater to customer. They do the job & do it right unlike many other companies. Was a pleasure doing business with…”

- Kenneth Potts
5 Rating |

”No doubt the most professional and courteous repairman ever to come into our business in many, many years! Introduced himself, shook hands, explained what he was going to do before…”

- Jean S.
5 Rating |

”Fred was awesome. Knowledgeable, friendly and had a "get the job done" attitude.”

- Joe Cantatore
5 Rating |

”I recommend your company for their good and prompt service during a difficult time. I want to thank your efficient and diligent technician Eric Reed. Eric was considerate and professional…”

- Annette Suskin
5 Rating |

”Amazing service. Emails and text updates are very helpful. Along with rep picture. Friendly n professional”

- Gdaversa Daverss
5 Rating |

”Our tech Jesse was courteous and professional. Fast and great service. Being part of their membership club really pays off!”

- Generic Customer
5 Rating |

”Having been local Realtors for over 30 years, we have always recommend Arctic Air to our clients, for reliable, prompt, and professional service. Sue and Michael Schneider”

- Michael Schneider
5 Rating |

”David Ianni was the Tech that came to my house and he was outstanding. Knowledgeable and found the problem with my central AC in minutes. The problem was fixed in…”

- Daniel Lang
Why Us?
Benefits of Choosing Us:
  • Family Owned since 1977
  • Emergency Service
  • Trusted for 40+ Years
  • Fast, Reliable Service
  • Safe, Licensed & Insured
  • Award-Winning Service
  • Friendly & Clean
  • No Job Too Big or Small
  • Professional Care
  • Certified Employees
  • Family Focused
  • Guaranteed Service