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Want a Free Estimate? Call Now! 732-455-9110
Call Us Today! 732-455-9110
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Helpful Hints

While we are more than happy to visit your home to assist you with your heating and cooling issues, there are many simple household changes that occur that can cause your system to not work properly. In our efforts to help our customers get their heating and cooling systems working effectively, we have listed a number of common areas to check prior to calling our office.

Of course, if none of these issues prove to be the problem, we are happy to help you 7 days a week, 365 days a year.

To schedule service online, click here or call us at (732) 455-9110.

  • Check circuit breaker
  • Make sure filter is clean
  • Check emergency switches by furnace and by top of staircase

Air Conditioning Season

Please make sure your furnace switch and emergency switch, which may be located on an adjacent wall or top of basement stairs, are in the ON position.

Please make sure your furnace door is on securely. If the door is not making contact the air conditioner will not run.

Please make sure you have a clean filter inside of your furnace.  If you have a 1” filter it should be changed every two months. If Arctic had installed a 5” media filter it is an annual filter. Electronic Air Cleaners should be cleaned every two months.

Heating Season

Please make sure your furnace switch and emergency switch, which may be located on an adjacent wall or top of basement stairs, are in the ON position.

Please make sure your furnace door is on securely. If the door is not making contact the furnace will not run.

Please make sure you have a clean filter inside of your furnace.  If you have a 1” filter it should be changed every two months. If Arctic had installed a 5” media filter it is an annual filter. Electronic Air Cleaners should be cleaned every two months.

Heating and Cooling Service Checklist

Help the technician accurately and quickly diagnose your heating or cooling unit’s problem.

For heating and air conditioning units that may need to be repaired, you should be prepared to provide important information to the Arctic Air Conditioning technician when he arrives at your home. You know the “personality” of your heating or cooling unit.

Be prepared to tell the technician:

  • The brand and/or model number of your unit.
  • The age of your furnace or air conditioner.
  • When was it last serviced and who last serviced it.
  • When the filters were last changed.
  • Did you check your circuit breakers to make sure none were “tripped”?
  • When you first noticed that it seemed to not be working properly.
  • Was it making any unusual noises?
  • Are there any unusual odors?
  • Was there any unusual weather activity before the equipment acted up?
  • If you saw unusual fluids or leakage around the unit.
Testimonials
5 Rating |

”We weren't sure how serious our plumbing problem was, but Jesse, based on his knowledge, insured us it was minor and made the necessary correction. Jesse was great. We are…”

- Thomas Morris
5 Rating |

”I used Arctic Air Conditioning for an air conditioner coil replacement and they have serviced my furnace as well. They are professional, clean, and reasonably priced.”

- Eric Miller
5 Rating |

”I’m not sure to where to begin. Arctic Air and their employees are the best in the business. I did a home improvement project which included brand new systems (furnace,…”

- Jose M Castillo
5 Rating |

”Came when the said they would and fixed the problem. Price seemed fair. Robert is very pleasant to deal with and very knowledgeable. I’d definitely recommend them.”

- Deirdre Igoe
5 Rating |

”called at 10 PM becuase of no heat-service arrived at 830 AM, fixed at 845. Whats better than that. Javier was very informative of problem.”

- Mitch Horowitz
5 Rating |

”Number one company in NJ. They are very professional. Highly recommended. Don't be afraid to do business with them.”

- Nefailljubani N
5 Rating |

”the best service ,they are very professional.”

- Nefail Ljubani
5 Rating |

”They are very prompt and professional. Service personnel are very knowledgeable and efficient.”

- Marsha Smook Rosenbaum
5 Rating |

”Quick response even over weekend. Pleasant customer service. Repairman (Robert) showed up right on time, quickly fixed the problem with our furnace (which was not heating), and took the time…”

- joseph ciccolella
5 Rating |

”We called Arctic air because we were fed up with the former company we had used. I called Arctic air on Wednesday spoke to a very nice woman, and set…”

- S Berns
5 Rating |

”I use Arctic Air for all my air conditioning and heating needs (conventional central air, ductless air systems, and steam boiler and radiator heat). They consistently provide outstanding customer service,…”

- Darlene S
5 Rating |

”Always professional, honest and courteous. I highly recommend them for any of your HVAC issues and servicing.”

- Robert Ricciardi
5 Rating |

”Very quick and professional. Not sure if the best price but happy with the service.”

- Jimmy Kim
5 Rating |

”Arctic Air team is great! Scheduling is convenient. Email and text reminders are great. The technicians are on time, professional and courteous. Highly recommended!”

- Ran Yan
4 Rating |

”The estimate was the most in depth and accurate for my house. They worked with me on price and arranged financing. A large crew installed the system. The pipe layout…”

- Eli Terry
5 Rating |

”Unlike Corbin Electric who does not respond to service calls Arctic Air with on call at 7:30 AM sent a GREAT technician Robert Mauceri who was able to take care…”

- Anthony
5 Rating |

”Very professional service technician... stayed late to make sure my issue was resolved...”

- Anthony Scullari
5 Rating |

”I highly recommend Arctic Air! Fred was an amazing technician and had my system up and running again in 10 mins! Thank you for the great work! If I could…”

- Erin Hughes Murray
Why Us?
Benefits of Choosing Us:
  • Family Owned since 1977
  • Emergency Service
  • Trusted for 40+ Years
  • Fast, Reliable Service
  • Safe, Licensed & Insured
  • Award-Winning Service
  • Friendly & Clean
  • No Job Too Big or Small
  • Professional Care
  • Certified Employees
  • Family Focused
  • Guaranteed Service