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Call Us Today! 732-455-9110
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Helpful Hints

While we are more than happy to visit your home to assist you with your heating and cooling issues, there are many simple household changes that occur that can cause your system to not work properly. In our efforts to help our customers get their heating and cooling systems working effectively, we have listed a number of common areas to check prior to calling our office.

Of course, if none of these issues prove to be the problem, we are happy to help you 7 days a week, 365 days a year.

To schedule service online, click here or call us at (732) 455-9110.

  • Check circuit breaker
  • Make sure filter is clean
  • Check emergency switches by furnace and by top of staircase

Air Conditioning Season

Please make sure your furnace switch and emergency switch, which may be located on an adjacent wall or top of basement stairs, are in the ON position.

Please make sure your furnace door is on securely. If the door is not making contact the air conditioner will not run.

Please make sure you have a clean filter inside of your furnace.  If you have a 1” filter it should be changed every two months. If Arctic had installed a 5” media filter it is an annual filter. Electronic Air Cleaners should be cleaned every two months.

Heating Season

Please make sure your furnace switch and emergency switch, which may be located on an adjacent wall or top of basement stairs, are in the ON position.

Please make sure your furnace door is on securely. If the door is not making contact the furnace will not run.

Please make sure you have a clean filter inside of your furnace.  If you have a 1” filter it should be changed every two months. If Arctic had installed a 5” media filter it is an annual filter. Electronic Air Cleaners should be cleaned every two months.

Heating and Cooling Service Checklist

Help the technician accurately and quickly diagnose your heating or cooling unit’s problem.

For heating and air conditioning units that may need to be repaired, you should be prepared to provide important information to the Arctic Air Conditioning technician when he arrives at your home. You know the “personality” of your heating or cooling unit.

Be prepared to tell the technician:

  • The brand and/or model number of your unit.
  • The age of your furnace or air conditioner.
  • When was it last serviced and who last serviced it.
  • When the filters were last changed.
  • Did you check your circuit breakers to make sure none were “tripped”?
  • When you first noticed that it seemed to not be working properly.
  • Was it making any unusual noises?
  • Are there any unusual odors?
  • Was there any unusual weather activity before the equipment acted up?
  • If you saw unusual fluids or leakage around the unit.
Testimonials
5 Rating |

”Jesse was patient explaining my heating system and did a very neat job and arrived right on time.”

- Kerry Snyder
5 Rating |

”They were so kind to me and donated the whole new system to me. I am so grateful”

- Amy Handaly
5 Rating |

”Jesse was a very nice easy to talk to young man. Answered all my questions. Polite and friendly. Explained everything he did . Awesome. Definetly recommend.”

- Jim Shockley
4 Rating |

”GREAT SAVINGS”

- Mr Quick
5 Rating |

”Best service ever”

- Megan Moelius
5 Rating |

”The entire experience was fantastic from start to finish. Connor McBride gave me an excellent evaluation and estimate. He answered my questions patiently and professionally and responded to my phone…”

- Mary Sullivan
5 Rating |

”I've never written one of these reviews, but felt this one was necessary. I just had both my furnaces fail within one day of one another and needed heat as…”

- Marc Tauber
5 Rating |

”Michael was on time, very professional, he explained the issue and fixed it quickly”

- joyce berg
5 Rating |

”Punctual and professional”

- Meredith Buchholtz
5 Rating |

”They exceeded my expectations. I had a furnace and central air unit installed. Not only did they install the equipment, but also redid all the ductwork and routing of the…”

- Howard Wolsten
5 Rating |

”We had a new furnace, AC and Hot water heater installed this week by Arctic Air. I can't say enough about the excellent service we received. From the moment the…”

- Barbara K.
5 Rating |

”Wonderful experience. Technician was on time, professional, and made sure all my questions were answered. A+ rating.”

- Elizabeth Seidler
5 Rating |

”Timely, efficient, effective, and above all honest. What more could you want in a local company?”

- Michael Rosenberg
5 Rating |

”Arctic air is top notch. Always reliable and dependable. We have used many other conpanies in the past and no one compares to them. From the appointment making to the…”

- craig bender
5 Rating |

”I've been using Arctic HVAC for years. I bought my furnace from them and they service it. They also maintain our AC and dehumidifier. They have plumbers, so they installed…”

- David Streit
5 Rating |

”All around great service. Very neat and clean. would highly recommend.”

- Frank Ricca Jr
5 Rating |

”All around great service - they installed furnace, AC and water tank neatly and cleanly. They even re-arranged the units for better positioning and spacing which is a big help.…”

- Frank Ricca
5 Rating |

”Fast to respond, they show up when they say they will and are very efficient at identifying and solving problems.”

- Scott Wyden Kivowitz
5 Rating |

”Sammy was knowledgeable and completed my winter service. I was particularly impressed with his information on cancer and how you would contribute to the cause. In summary, I received excellent…”

- Sara Sorgeralli
5 Rating |

”The team that replaced my A/C and furnace were outstanding. It was a big job but their team did an excellent job. I highly recommend Arctic for furnace or A/C…”

- steve z.
5 Rating |

”We have used Arctic Air for many years. They seem to run a very efficient operation and really look out for their clients. If their tech is running late they…”

- Frank DiPaola
5 Rating |

”Sammy was a wonderful serviceman. He was respectful, punctual, and explained everything to me. Thank you Sammy for a job well done! 7 hope to see you again.”

- Joan Brownstein
4 Rating |

”Very easy to work with, good quality products and competent professional workers for installation. Competitive pricing. No pressure from salesman. Courteous and pleasant, knowledgeable. Came recommended by friends.”

- Bob C.
5 Rating |

”I have Arctic come every year to check out my heating system before the heat season kicks in. The technicians, this year Kevin D, are always friendly, professional and can…”

- Jonathan Simbol
5 Rating |

”We used Artic Air to do our conversion from oil to gas. They installed a new furnace, air conditioner and hot water heater. The four Mikes and one Doug who…”

- Kathy Dallavalle
5 Rating |

”Mr. Jesse Smith, Technician for Arctic Air Conditioning was on time, professional, pleasant, and neat. He completed the work in less tiime than projected. He was knowledgeable answered all my…”

- Lise-Marie Maida
Why Us?
Benefits of Choosing Us:
  • Family Owned since 1977
  • Emergency Service
  • Trusted for 40+ Years
  • Fast, Reliable Service
  • Safe, Licensed & Insured
  • Award-Winning Service
  • Friendly & Clean
  • No Job Too Big or Small
  • Professional Care
  • Certified Employees
  • Family Focused
  • Guaranteed Service