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Call Us Today! 732-455-9110
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Helpful Hints

While we are more than happy to visit your home to assist you with your heating and cooling issues, there are many simple household changes that occur that can cause your system to not work properly. In our efforts to help our customers get their heating and cooling systems working effectively, we have listed a number of common areas to check prior to calling our office.

Of course, if none of these issues prove to be the problem, we are happy to help you 7 days a week, 365 days a year.

To schedule service online, click here or call us at (732) 455-9110.

  • Check circuit breaker
  • Make sure filter is clean
  • Check emergency switches by furnace and by top of staircase

Air Conditioning Season

Please make sure your furnace switch and emergency switch, which may be located on an adjacent wall or top of basement stairs, are in the ON position.

Please make sure your furnace door is on securely. If the door is not making contact the air conditioner will not run.

Please make sure you have a clean filter inside of your furnace.  If you have a 1” filter it should be changed every two months. If Arctic had installed a 5” media filter it is an annual filter. Electronic Air Cleaners should be cleaned every two months.

Heating Season

Please make sure your furnace switch and emergency switch, which may be located on an adjacent wall or top of basement stairs, are in the ON position.

Please make sure your furnace door is on securely. If the door is not making contact the furnace will not run.

Please make sure you have a clean filter inside of your furnace.  If you have a 1” filter it should be changed every two months. If Arctic had installed a 5” media filter it is an annual filter. Electronic Air Cleaners should be cleaned every two months.

Heating and Cooling Service Checklist

Help the technician accurately and quickly diagnose your heating or cooling unit’s problem.

For heating and air conditioning units that may need to be repaired, you should be prepared to provide important information to the Arctic Air Conditioning technician when he arrives at your home. You know the “personality” of your heating or cooling unit.

Be prepared to tell the technician:

  • The brand and/or model number of your unit.
  • The age of your furnace or air conditioner.
  • When was it last serviced and who last serviced it.
  • When the filters were last changed.
  • Did you check your circuit breakers to make sure none were “tripped”?
  • When you first noticed that it seemed to not be working properly.
  • Was it making any unusual noises?
  • Are there any unusual odors?
  • Was there any unusual weather activity before the equipment acted up?
  • If you saw unusual fluids or leakage around the unit.
Testimonials
5 Rating |

”I had a problem with my HVAC that was a pain to deal with, and Arctic was very helpful and patient in working with me while i got authorization for…”

- Kristian Stout
5 Rating |

”Jon was kind and efficient he showed us the problem within minutes and gave us our options”

- Generic Customer
5 Rating |

”Kevin was excellent, highly recommended”

- Kelly Raggio
5 Rating |

”great customer service, respectful and professional technician”

- Sal Fabozzi
5 Rating |

”Excellent service and very friendly staff. We've used Arctic for over 25 years and always found them to be very helpful. We highly recommend Arctic Air!”

- Martin Krupnick
5 Rating |

”Thanks Artic Air for coming on short notice. Great work done by Kevin. Very diligent and meticulous with his work. Would absolutely contact them again for any other repairs with…”

- Eric Villaverde
5 Rating |

”The tech was very professional and knowledgeable..”

- Rosanne Farrell Komack
5 Rating |

”Arctic Air Conditioning was great to work with. The crew that I completed the work at my house was very knowledgeable and thorough. I would highly recommend them to anyone…”

- len sobel
5 Rating |

”Had a very good expirence with artic. Sales was great answered all my questions as well as explaining with good details. Install guys showed up on time an got the…”

- Robert Newman
5 Rating |

”Glad to have been a memorable customer for Jesse & Tony! Learned a lot about air filters and shipping bolts today!! Remember people, change your filter every 6 months! Not…”

- Rebecca J Satkin
5 Rating |

”Quick and professional and friendly!!!”

- Barry Evan Blank
5 Rating |

”Called Arctic Air with no heat on a 50 year unit. Not only did I have someone quote me a price right away but they were here the next day…”

- Martin McDonough
5 Rating |

”Quick to come out and repaired our furnace and were reasonably priced, Mathew did a great job.”

- Lou Amaczi
5 Rating |

”Quick efficient service today”

- Karen Dombrowski
5 Rating |

”Tech was very nice, honest and helpful.”

- scalli88
5 Rating |

”Arctic plumbers Mike Mohler and Mike Hyland replaced two hot water heaters and replaced an outside frost free water spigot. They were great. Came on time, very nice work, very…”

- Stan S
5 Rating |

”Very knowledgeable tech. I have a worn out outdated furnace and even more so AC. Would have been an abuse of money to waste on this unit. Getting set up…”

- Ian McKinlay
5 Rating |

”The technicians are patient and take the time to educate the custo customer. I love Artic because they are always available whenever you need them also, which in my opinion…”

- Ave Hendricks
5 Rating |

”Excellent service, only co I’ve used since I lived in sea bright”

- Robert Lopresti
5 Rating |

”We've been using Artic Air for 8 years. They respond to calls quickly and in a professional manner. Their Service techs are knowledgeable. Their pricing is fair and they stand…”

- Joseph A Tuccillo
5 Rating |

”Robert arrived on time, (that tracking feature is great!) very professional and even put protective coverings on his shoes before he entered my home. He serviced the A/C unit, changed…”

- Joan Abitabile
5 Rating |

”As usual Arctic Air Conditioning is the BEST!”

- Greg Mayzelshteyn
Why Us?
Benefits of Choosing Us:
  • Family Owned since 1977
  • Emergency Service
  • Trusted for 40+ Years
  • Fast, Reliable Service
  • Safe, Licensed & Insured
  • Award-Winning Service
  • Friendly & Clean
  • No Job Too Big or Small
  • Professional Care
  • Certified Employees
  • Family Focused
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