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Helpful Hints

While we are more than happy to visit your home to assist you with your heating and cooling issues, there are many simple household changes that occur that can cause your system to not work properly. In our efforts to help our customers get their heating and cooling systems working effectively, we have listed a number of common areas to check prior to calling our office.

Of course, if none of these issues prove to be the problem, we are happy to help you 7 days a week, 365 days a year.

To schedule service online, click here or call us at (732) 455-9110.

  • Check circuit breaker
  • Make sure filter is clean
  • Check emergency switches by furnace and by top of staircase

Air Conditioning Season

Please make sure your furnace switch and emergency switch, which may be located on an adjacent wall or top of basement stairs, are in the ON position.

Please make sure your furnace door is on securely. If the door is not making contact the air conditioner will not run.

Please make sure you have a clean filter inside of your furnace.  If you have a 1” filter it should be changed every two months. If Arctic had installed a 5” media filter it is an annual filter. Electronic Air Cleaners should be cleaned every two months.

Heating Season

Please make sure your furnace switch and emergency switch, which may be located on an adjacent wall or top of basement stairs, are in the ON position.

Please make sure your furnace door is on securely. If the door is not making contact the furnace will not run.

Please make sure you have a clean filter inside of your furnace.  If you have a 1” filter it should be changed every two months. If Arctic had installed a 5” media filter it is an annual filter. Electronic Air Cleaners should be cleaned every two months.

Heating and Cooling Service Checklist

Help the technician accurately and quickly diagnose your heating or cooling unit’s problem.

For heating and air conditioning units that may need to be repaired, you should be prepared to provide important information to the Arctic Air Conditioning technician when he arrives at your home. You know the “personality” of your heating or cooling unit.

Be prepared to tell the technician:

  • The brand and/or model number of your unit.
  • The age of your furnace or air conditioner.
  • When was it last serviced and who last serviced it.
  • When the filters were last changed.
  • Did you check your circuit breakers to make sure none were “tripped”?
  • When you first noticed that it seemed to not be working properly.
  • Was it making any unusual noises?
  • Are there any unusual odors?
  • Was there any unusual weather activity before the equipment acted up?
  • If you saw unusual fluids or leakage around the unit.
Testimonials
5 Rating |

”Polite, efficient and informative. Very professional.”

- edward bergman
5 Rating |

”I'm extremely pleased with the service I've gotten from Arctic Air. They have always been thorough and professional and paid attention to details that were missed by other companies I…”

- Ellen Bee
5 Rating |

”Kyle was very professional and answered all my questions. My HVAC is ready for Summer! I will request Kyle again for the Fall maintenance. Enjoyable experience. Thank you!”

- Jessica Hegmann
5 Rating |

”I have never had anyone teach me specific details to help with increasing the functioning with my system and what to do if there is a problem. He explained every…”

- carly
5 Rating |

”On time, respectful, courteous, efficient, professional service.”

- Theodore Goldstein
5 Rating |

”Very professional and told me everything that he was going to check”

- tony
5 Rating |

”Very helpful and found the problem which was not so clear.”

- susan werther
5 Rating |

”Thorough, courteous,polite and knowledgeable.”

- james
5 Rating |

”Jeese was very professional and informative.”

- rhoda
5 Rating |

”Knowledgeable and timely”

- Linda Rahman
5 Rating |

”Kyle arrived on time and worked very efficiently to startup our air conditioner for the start of the season. I would recommend Arctic Air and Kyle to a friend.”

- Jay Lassman
5 Rating |

”Technicians we're on time. They were knowledgeable, polite, very professional. Installation work was done cleanly and very safety conscious through out the installation of the Central Air Unit.”

- Scar Collector 82
5 Rating |

”The technician was very knowledgeable and friendly.”

- kalluri
5 Rating |

”Technician Robert Mauceri was very professional and also answered all my questions. Arctic Air is an excellent HVAC company, very concerned about helping its customers.”

- Elaine Klett
5 Rating |

”Kyle was excellent”

- Joseph D’ Angelo
5 Rating |

”He was very thorough!!”

- richard
5 Rating |

”Did thorough job and explained what was done and why.”

- leonard
5 Rating |

”I purchased a new air conditioner and furnace 7 months ago from Artic Air. The heat for the 1st winter was flawless. The 1st hot day in May 2018 I…”

- Ruth Wasserman
5 Rating |

”I was very pleased with Jesse. Jesse gave me a call shortly before he arrived letting me know he was on his way. He was considerate, polite and I felt…”

- clarissa
5 Rating |

”Excellent service”

- Marc Willner
5 Rating |

”On time service, explained everything prior to beginning... Excellent repairman”

- Mark Friedman
5 Rating |

”Excellent service and very personable serviceman”

- herb
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