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Helpful Hints

While we are more than happy to visit your home to assist you with your heating and cooling issues, there are many simple household changes that occur that can cause your system to not work properly. In our efforts to help our customers get their heating and cooling systems working effectively, we have listed a number of common areas to check prior to calling our office.

Of course, if none of these issues prove to be the problem, we are happy to help you 7 days a week, 365 days a year.

To schedule service online, click here or call us at (732) 455-9110.

  • Check circuit breaker
  • Make sure filter is clean
  • Check emergency switches by furnace and by top of staircase

Air Conditioning Season

Please make sure your furnace switch and emergency switch, which may be located on an adjacent wall or top of basement stairs, are in the ON position.

Please make sure your furnace door is on securely. If the door is not making contact the air conditioner will not run.

Please make sure you have a clean filter inside of your furnace.  If you have a 1” filter it should be changed every two months. If Arctic had installed a 5” media filter it is an annual filter. Electronic Air Cleaners should be cleaned every two months.

Heating Season

Please make sure your furnace switch and emergency switch, which may be located on an adjacent wall or top of basement stairs, are in the ON position.

Please make sure your furnace door is on securely. If the door is not making contact the furnace will not run.

Please make sure you have a clean filter inside of your furnace.  If you have a 1” filter it should be changed every two months. If Arctic had installed a 5” media filter it is an annual filter. Electronic Air Cleaners should be cleaned every two months.

Heating and Cooling Service Checklist

Help the technician accurately and quickly diagnose your heating or cooling unit’s problem.

For heating and air conditioning units that may need to be repaired, you should be prepared to provide important information to the Arctic Air Conditioning technician when he arrives at your home. You know the “personality” of your heating or cooling unit.

Be prepared to tell the technician:

  • The brand and/or model number of your unit.
  • The age of your furnace or air conditioner.
  • When was it last serviced and who last serviced it.
  • When the filters were last changed.
  • Did you check your circuit breakers to make sure none were “tripped”?
  • When you first noticed that it seemed to not be working properly.
  • Was it making any unusual noises?
  • Are there any unusual odors?
  • Was there any unusual weather activity before the equipment acted up?
  • If you saw unusual fluids or leakage around the unit.
Testimonials
5 Rating |

”The workers were extremely pleasant. Job was done well and they cleaned up when they were done.”

- Ellen Frost
5 Rating |

”Mike was was a great technician. He was very pleasant and able to educate me about my heater. I was very guarded at first since my previous encounter with another…”

- Dennis Ladiana
5 Rating |

”When an HVAC company shows up at your house, after you receive and email and text with picture (and their background), they walk up with booties in hand and put…”

- Darek Hahn
5 Rating |

”Our technician Eric arrived on time and went over the maintenance check with me. I would highly recommend Arctic Air to anyone who is looking for someone to do an…”

- Christine Hedin
5 Rating |

”Wonderful company to work with came on time explain everything to me gave me quit right there and then set up appointment for next day should up on time next…”

- Paul Chapman
5 Rating |

”Artic Air 5 stars not only did they do a wonderful job at my place of business Greatway Carpet & Flooring in Manalapan . They just finished my home did…”

- Albert Maya
5 Rating |

”Referred by a neighbor. Excellent customer service from the first call. Text message to say they are en route with photo of service person, ETA, and background.Quality work, communication, professional…”

- Benita Mark
5 Rating |

”I used their website to contact them on Sunday about my a/c acting up. I heard from them first thing Monday morning. The tech was at my house that day…”

- Ron Ralph
5 Rating |

”As always, Artic Air was on time and the technician was courteous. The work was completed as quoted. Would highly recommend Artic Air.”

- Tara Tarrant Gunthner
5 Rating |

”Excellent and prompt service ...technician was a gentleman and extremely knowledgeable...”

- Joseph Guida
5 Rating |

”My unit was cooling but it felt wet in my house and the coils needed to be cleaned in order to diagnose the issue so I decided to replace it…”

- Arlene Fallon
5 Rating |

”The tech showed up as promised and troubleshoot problem. Very pleasant and professional and explained charges beforehand. Unfortunately they need to order a large part and will take time to…”

- Nobel Shelby
5 Rating |

”Had a furnace that was put in our home in 1962 ,so it was time to upgrade after the great job Artic Air did on installing an AC unit for…”

- Steve England
5 Rating |

”Great job diagnosing my issue and solving the same day. Kevin was outstanding- highly recommended!”

- Chuck Rothrock
5 Rating |

”When you have the technician who has great diagnostic skills to uncover your problem, it's a great feeling of satisfaction. Dan has the experience to know what to look for…”

- Steven Myers
5 Rating |

”Very professional, the team worked yesterday n installed a full new system with robotic precision, cleaned up meticulously ,,, full marks....will now check the efficiency of Lenox in the comming…”

- Allan Couto
5 Rating |

”The technician (Kyle Bowlin) knew exactly what the issue was from the description. Within half an hour he had the system working (and checked to make sure it was). The…”

- Jaime Krause
5 Rating |

”The technician (Kyle Bowlin) knew exactly what the issue was from the description. Within half an hour he had the system working (and checked to make sure it was). The…”

- Jaime Krause
5 Rating |

”the guys are professionals they know what they are doing ,polite,clean,great,i would definitely recommend arctic air.”

- Steve Flajsing
5 Rating |

”great job, professionalism ,clean,great, very happy.”

- steve flajsing
5 Rating |

”Wonderful service for my tenants and I felt very comfortable with their work. They came highly recommended from a friend too.”

- Surfnyolly
5 Rating |

”Kyle & John were very professional and courteous. They checked my A/C and explained the problem, then made the needed repair expeditiously. I was very pleased with their work.”

- Mary Guzy
Why Us?
Benefits of Choosing Us:
  • Family Owned since 1977
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  • No Job Too Big or Small
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