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Helpful Hints

While we are more than happy to visit your home to assist you with your heating and cooling issues, there are many simple household changes that occur that can cause your system to not work properly. In our efforts to help our customers get their heating and cooling systems working effectively, we have listed a number of common areas to check prior to calling our office.

Of course, if none of these issues prove to be the problem, we are happy to help you 7 days a week, 365 days a year.

To schedule service online, click here or call us at (732) 455-9110.

  • Check circuit breaker
  • Make sure filter is clean
  • Check emergency switches by furnace and by top of staircase

Air Conditioning Season

Please make sure your furnace switch and emergency switch, which may be located on an adjacent wall or top of basement stairs, are in the ON position.

Please make sure your furnace door is on securely. If the door is not making contact the air conditioner will not run.

Please make sure you have a clean filter inside of your furnace.  If you have a 1” filter it should be changed every two months. If Arctic had installed a 5” media filter it is an annual filter. Electronic Air Cleaners should be cleaned every two months.

Heating Season

Please make sure your furnace switch and emergency switch, which may be located on an adjacent wall or top of basement stairs, are in the ON position.

Please make sure your furnace door is on securely. If the door is not making contact the furnace will not run.

Please make sure you have a clean filter inside of your furnace.  If you have a 1” filter it should be changed every two months. If Arctic had installed a 5” media filter it is an annual filter. Electronic Air Cleaners should be cleaned every two months.

Heating and Cooling Service Checklist

Help the technician accurately and quickly diagnose your heating or cooling unit’s problem.

For heating and air conditioning units that may need to be repaired, you should be prepared to provide important information to the Arctic Air Conditioning technician when he arrives at your home. You know the “personality” of your heating or cooling unit.

Be prepared to tell the technician:

  • The brand and/or model number of your unit.
  • The age of your furnace or air conditioner.
  • When was it last serviced and who last serviced it.
  • When the filters were last changed.
  • Did you check your circuit breakers to make sure none were “tripped”?
  • When you first noticed that it seemed to not be working properly.
  • Was it making any unusual noises?
  • Are there any unusual odors?
  • Was there any unusual weather activity before the equipment acted up?
  • If you saw unusual fluids or leakage around the unit.
Testimonials
5 Rating |

”Eduardo Rivera did a good job!”

- Shankar Raj
5 Rating |

”Very professional and great price ! I definitely recommend them !”

- Jasmine Mardo
5 Rating |

”Had a terrible experience today and would really like someone in upper management to call me as there is a leak in air conditioning that still has to be fixed.…”

- Generic Customer
5 Rating |

”From Day one Five Years Ago, Arctic Air has continually provided quality service.Technicians and Staff are courteous, well informed, and always there to answer your questions.”

- John Perrotta
4 Rating |

”Great service, prompt, respectful, cant ask for much more. Price was a lil high but that can be expected. I will definitely use them again (lets hope i dont have…”

- Crazy Train
5 Rating |

”Great experience came earlier than expected The technician was professional courteous and finished in a timely manner”

- Karen Vitale
5 Rating |

”We had a new ac/furnace installed. The sales person was not pushy and was not expecting a decision right away. His price was where we expected it to be. The…”

- Ken M.
5 Rating |

”Great Service”

- Generic Customer
5 Rating |

”Greg was polite and professional. So great to find a company that is responsive and modern with such great staff! Will recommend and use Arctic Air again.”

- Karin Swan
5 Rating |

”Arctic Air is a business you can trust! They don’t try to over-sell.”

- Lisa S
5 Rating |

”Arctic Air has been reliable for my family for many years starting with my grandparents, then parents and now my family. They came today and the technician knew exactly where…”

- Sevil Starr
5 Rating |

”Dustin was very helpful and professional.”

- Maureen B
5 Rating |

”We’ve being using Artic Air for years. They come twice a year, once to service our AC and once to service our furnace. They guarantee their work and they don’t…”

- Susan Klings
4 Rating |

”This rating is specifically for tech John O'Toole whom I had no problem with. He showed up earlier than expected, was courteous, performed various tests and quickly identified the problem…”

- Generic Customer
Why Us?
Benefits of Choosing Us:
  • Family Owned since 1977
  • Emergency Service
  • Trusted for 40+ Years
  • Fast, Reliable Service
  • Safe, Licensed & Insured
  • Award-Winning Service
  • Friendly & Clean
  • No Job Too Big or Small
  • Professional Care
  • Certified Employees
  • Family Focused
  • Guaranteed Service