Starting at Arctic in 1996, Herb worked in almost every aspect of the business. He started as a service technician where he later became the Service Manager. He has teamed up with the installation department where he specialized in the design and installation of hydronic heating systems. Today, Herb is Arctic’s Technical Manager where he manages Arctic Air University, the company’s in-house training program. This school was developed from Herb’s vision and passion for training. All new employees learn the history of Arctic Air Conditioning as well as detailed, hands-on, skills that include service troubleshooting techniques and installation skills. Herb has 37 years of industry experience and is NATE certified in air conditioning, installation, and service. He brings this knowledge into the classroom with him every day.