Terms and Conditions

Effective Date: May 29, 2024

Last Updated: May 29, 2024

Arctic Air Conditioning SMS/MMS Program Terms & Conditions 

Program description 

When opted-in, you will receive text messages (SMS/MMS) to your mobile number. These kinds of messages may include responses to a quote, estimate, or service inquiry, real-time texts to ask and answer questions about our services and pricing, appointment scheduling and confirmations, feedback requests, project updates, and/or follow up. 

Program frequency 

Message frequency varies by campaign type.

Opt out 

You can opt out of this service at any time. Just text “STOP” to the phone number. After you text “STOP” to us, we will send you an SMS reply to confirm that you have unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time or text “START,” and we will start sending SMS messages to you again. 

Help 

If you are experiencing any issues, you can reply with the keyword HELP. Or you can get help directly from us at https://www.arcticac.com/contact/. 

Interruption 

Carriers, such as AT&T, are not liable for delayed or undelivered messages. 

Costs 

Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, please contact your wireless provider. 

Privacy 

If you have any questions regarding privacy, please read our Privacy Policy. 

Contact Us 

If you have any questions about our Privacy Policy, Terms and Conditions, or our use of your Personal Information, please contact us: 

By mail: 1 Pleasant Valley Rd, Old Bridge, NJ 08857

By email: [email protected]

By webform: Privacy Request Form 

Benefits of Choosing Us

Services & Quality You Can Trust For a Lifetime

Friendly & Clean

We pride ourselves on respecting your property by using dropcloths, booties, and gloves on every job.

No Job Too Big or Small

Whether you need routine maintenance or a complete HVAC replacement, we’re here for you.

Professional Care

We are a team of experienced and professional technicians ready to address all your repair, installation, and maintenance needs.

Certified Employees

Our team is made up of NATE-certified technicians, ENERGY STAR® contractors, and Home Depot HVAC service providers.

Family Focused

Let our family ensure the comfort and safety of yours.

Guaranteed Service

We get it right the first time and we guarantee our work for your peace of mind.

Family Owned since 1977

We are proud to continue our family’s mission of providing the top-of-the-line equipment and the best installation and service.

Emergency Service

We are ready to serve you seven days a week, 365 days a year, for serious breakdowns that can’t wait.

Trusted for 45+ Years

With a Super Service award from Angi, you can trust our service, products, and business practices.

Fast, Reliable Service

Our team of knowledgeable technicians is ready to address your needs immediately.

Safe, Licensed & Insured

You can rest assured that our technicians are properly skilled and their work is covered.

Award-Winning Service

We are a Dave Lennox Award recipient, Home Depot NJ Metro’s HVAC Service Provider of the Year, and Home Performance with ENERGY STAR® Century Club Award winner.

Friendly & Clean

We pride ourselves on respecting your property by using dropcloths, booties, and gloves on every job.

No Job Too Big or Small

Whether you need routine maintenance or a complete HVAC replacement, we’re here for you.

Professional Care

We are a team of experienced and professional technicians ready to address all your repair, installation, and maintenance needs.

Certified Employees

Our team is made up of NATE-certified technicians, ENERGY STAR® contractors, and Home Depot HVAC service providers.

Family Focused

Let our family ensure the comfort and safety of yours.

Guaranteed Service

We get it right the first time and we guarantee our work for your peace of mind.

Family Owned since 1977

We are proud to continue our family’s mission of providing the top-of-the-line equipment and the best installation and service.

Emergency Service

We are ready to serve you seven days a week, 365 days a year, for serious breakdowns that can’t wait.

Trusted For 45+ Years

With an A+ rating from the Better Business Bureau and a Super Service award from Angi, you can trust our service, products, and business practices.

Fast, Reliable Service

Our team of knowledgeable technicians is ready to address your needs immediately.

Safe, Licensed & Insured

You can rest assured that our technicians are properly skilled and their work is covered.

Award-Winning Service

We are a Dave Lennox Award recipient, Home Depot NJ Metro’s HVAC Service Provider of the Year, and Home Performance with ENERGY STAR® Century Club Award winner.

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