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Heat Pump Troubleshooting: The Winter Edition

The last thing you want this winter is to be stuck without heat, and if your heat pump isn’t working properly it can mean hours of teeth chattering and layered sweaters while you wait for a repairman to arrive. Well thanks to Arctic Air Conditioning, you can put those worries behind you. Not only do we provide exceptional prompt heat pump services in Monmouth, Middlesex, and Ocean County when you need them, but we have heat pump troubleshooting tips for your home this winter that can help you solve the case of the improperly functioning heat pump!

Diagnosing the Problem

Your Heat Pump Isn’t Providing Enough Heat

One of the most important aspects of heat pump troubleshooting in the winter is determining what to do when your heat pump isn’t providing enough heat. First, you need to determine the reason for the lack of heat. Some of the most common reasons include:

Outside Temperature – Since a heat pump works to heat your home by transferring heat energy from the outdoor air into the indoor air, it will stop being able to function properly when the temperature nears freezing. However, a back-up heat source can be installed to provide heat when necessary.

Thermostat Settings – There are a couple things that can go wrong with your thermostat that will require heat pump troubleshooting. Sometimes it’s as simple as the thermostat being on the wrong setting—switching it from cooling mode to heating mode can make all the difference! Other times, however, the thermostat can have more challenging problems. If you’re worried the thermostat isn’t reading the temperature properly, compare the wall thermostat with another “test” thermometer placed nearby. If there is a variation, it could mean a problem with your thermostat that requires repair or replacement. In this case, it’s best to contact an HVAC professional for an assessment.

Electrical Issues – Sometimes, when you’re doing heat pump troubleshooting, you’ll discover the problem lies with the heat pump itself—including electrical and fan problems. If you raise the temperature and your heat pump’s fan doesn’t kick on, this can mean a tripped breaker or issues with the wiring. Contact Arctic Air Conditioning for a complete diagnosis of this problem.

Human Error – One of the most common heat pump troubleshooting problems comes down to a simple misunderstanding between the heat pump and its owner. Traditional gas and oil furnaces generate heat by blowing air over a heat source, making the air coming out of the registers feel quite warm (like the air from a blow dryer). A heat pump, on the other hand, will produce heat at a lower temperature. So, don’t worry if you don’t feel that hot air you expect coming out of your registers—base your assessment of the heat output by the temperature in the entire house rather than what’s coming out of the vents.

Learn More About Heat Pump Troubleshooting

If you’re having other problems with your system or you want to learn more about heat pump troubleshooting, contact Arctic Air Conditioning. Not only can we help you keep your equipment in tip-top shape by providing heat pump troubleshooting information and services, we can perform any repairs, replacements, installations, or maintenance you may need! Contact us today to schedule a service call!

Testimonials
5 Rating |

”We had a problem with our heat. They responded fast over the phone and within an hour they were at the house. Turned out to be a faulty flame sensor.…”

- Mike Green
5 Rating |

”Dan was exceptionally polite and professional. I would use arctic air again in a heartbeat. Particularly Dan. Very very happy!”

- Travis Fascia
5 Rating |

”Jesse did an excellent job and was knowledgeable in the furnace tune up process. I would recommend Arctic Air always. Thank you.”

- Vernon Fernandes
5 Rating |

”Jesse did a great job for us. Showed us that our humidifier had not been working for the past 4 1/2 years since we moved into our house. We hope…”

- Michael Klass
5 Rating |

”Got same day service for issue with my furnace. Michael C. was professional, friendly, courteous and wore protective shoe covers, so nothing from the outside was tracked inside. He explained…”

- Teri Somoza
5 Rating |

”Shout out to Frank of Arctic Air for answering my frantic calls last night and walking me thru process to stop water from leaking furnace pump and huge thank for…”

- Diane Diaz Carbone
5 Rating |

”It was my first time using Artic Air and have to say they were great! My furnace shut down on one of the coldest night of the year and they…”

- Lauren Johnson-Passanesi
5 Rating |

”We have been customers for decades and always find Arctic Air to be competent and reliable. Robert, the technician on our recent call, was prompt, professional, knowledgeable, and courteous!”

- Deborah Ross
5 Rating |

”They have always dispatched knowledgeable and courteous repairmen. I dealt with another company that whenever they came to my home (for routine maintenance) would try to sell me a new…”

- adele miller
5 Rating |

”Very nice Professional timely and knowledgeable Got an appt quickly Would use again”

- Jennifer Bracco Ring
5 Rating |

”Arctic air responded to our problem immediately and professionally. We had a 6 year old Trane HVAC system with a heat pump that stopped working. Their technician came out and…”

- Jeff Bouquio
5 Rating |

”Loved Michael C’s Service! He’s patient, kind, reassuring, prompt and knowledgeable!”

- Amanda Sura Isaacson
5 Rating |

”Dan was the best and he proved experience really counts to figure out the RCA with the issue I had. Thanks for the availability and support over the weekend.”

- Kuchu Naidu
5 Rating |

”Jesse from Arctic Air was great, very professional and on time. Great service as always! Thank you”

- Galina Brimshan
5 Rating |

”I highly recommend Artic Air Conditioning. From the initial vist to the completion of this job, the experience was great! What was quoted, was delivered, no unexpected surprises. The install…”

- Debra Malgieri
5 Rating |

”Our furnace broke on the coldest night in January! We called Artic air. Sue was very helpful and understanding of our frustration, she sent the owner Ross right over to…”

- Colleen Curreri
5 Rating |

”Artic Air sent Robert M.to our home to investigate why the thermostat was displaying an error message. He arrived within the time frame we were given and found the problem…”

- Kim Hudson
5 Rating |

”Anthony was such a gentleman. He took his time to look and find the problem causing our home not to have heat and hot water. After locating the problem, he…”

- Lydia Gray
5 Rating |

”From ease of scheduling an appointment with Susan to the service from Jesse, everything was outstanding. They are professional, knowledgeable, patient and kind. I highly recommend Artic Air. Thank you…”

- Michelle Ucciferri
5 Rating |

”Expert! One trip solved the duct problem that plagued us for years. Wish I could have called them earlier. Thank you, Daniel!”

- Leo Li
5 Rating |

”We needed both of our hot water heaters replaced. Arctic Air was able to help us right away. Mike and Jessie were excellent. They arrived on time and were very…”

- Sandy Jane
5 Rating |

”We highly recommend Arctic Air Conditioning because of their knowledge and honesty. 7:30 one morning in January we discovered we had no heat, called Arctic Air and a representative was…”

- Alan Hermelee
5 Rating |

”I originally had Arctic Air install my air/heating system several years ago and was very satisfied. When my water heater needed to be replaced I called them and within a…”

- Angelina Ferrigno
5 Rating |

”Professional, knowledgeable and determined to provide the best possible service!”

- Natalie Medina Condello
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