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Heat Pump Troubleshooting: The Winter Edition

The last thing you want this winter is to be stuck without heat, and if your heat pump isn’t working properly it can mean hours of teeth chattering and layered sweaters while you wait for a repairman to arrive. Well thanks to Arctic Air Conditioning, you can put those worries behind you. Not only do we provide exceptional prompt heat pump services in Monmouth, Middlesex, and Ocean County when you need them, but we have heat pump troubleshooting tips for your home this winter that can help you solve the case of the improperly functioning heat pump!

Diagnosing the Problem

Your Heat Pump Isn’t Providing Enough Heat

One of the most important aspects of heat pump troubleshooting in the winter is determining what to do when your heat pump isn’t providing enough heat. First, you need to determine the reason for the lack of heat. Some of the most common reasons include:

Outside Temperature – Since a heat pump works to heat your home by transferring heat energy from the outdoor air into the indoor air, it will stop being able to function properly when the temperature nears freezing. However, a back-up heat source can be installed to provide heat when necessary.

Thermostat Settings – There are a couple things that can go wrong with your thermostat that will require heat pump troubleshooting. Sometimes it’s as simple as the thermostat being on the wrong setting—switching it from cooling mode to heating mode can make all the difference! Other times, however, the thermostat can have more challenging problems. If you’re worried the thermostat isn’t reading the temperature properly, compare the wall thermostat with another “test” thermometer placed nearby. If there is a variation, it could mean a problem with your thermostat that requires repair or replacement. In this case, it’s best to contact an HVAC professional for an assessment.

Electrical Issues – Sometimes, when you’re doing heat pump troubleshooting, you’ll discover the problem lies with the heat pump itself—including electrical and fan problems. If you raise the temperature and your heat pump’s fan doesn’t kick on, this can mean a tripped breaker or issues with the wiring. Contact Arctic Air Conditioning for a complete diagnosis of this problem.

Human Error – One of the most common heat pump troubleshooting problems comes down to a simple misunderstanding between the heat pump and its owner. Traditional gas and oil furnaces generate heat by blowing air over a heat source, making the air coming out of the registers feel quite warm (like the air from a blow dryer). A heat pump, on the other hand, will produce heat at a lower temperature. So, don’t worry if you don’t feel that hot air you expect coming out of your registers—base your assessment of the heat output by the temperature in the entire house rather than what’s coming out of the vents.

Learn More About Heat Pump Troubleshooting

If you’re having other problems with your system or you want to learn more about heat pump troubleshooting, contact Arctic Air Conditioning. Not only can we help you keep your equipment in tip-top shape by providing heat pump troubleshooting information and services, we can perform any repairs, replacements, installations, or maintenance you may need! Contact us today to schedule a service call!

Testimonials
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”I called Artic when Air went out and leaking into neighbors below on the 4th. My neighbors had spoken highly of them. Susan responded to me and was able to…”

- Lisa Wood Rossmeissl
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”This company is beyond top notch! Our AC system died right before this awful heat wave. The dispatcher got Tom to our house within a half hour to guide us…”

- Tracey Pawlak Reilly
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”I received the next available appointment and asked to be called if a time slot opened up. I truly was not expecting a call back and I did, changed to…”

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”Tony was professional and very informative. He tested the air conditioner and let me know what worked and what was broken and let me watch his testing. Told me what…”

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”Had a brand new Lenox unit installed today. Super professional, great workmanship and customer service. A+ thank you all for your services!!”

- envieddesigns
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”Tony was great! He fixed the problem and still made it to our house as was promised even on a Friday evening at 7pm! We really appreciate the fact that…”

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”Air conditioning "died" on a 98 degree weekend. Extremly pleased that I was able to get a same day appointment. Christian showed up on time and quickly assessed the problem.…”

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”Took a no nonsense approach. Got right to the problem and resolved it very quickly. Fast, courteous and knowledgeable. I would absolutely use this Company and this technician again.”

- Frank Goodline
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”I would like to personally thank Arctic Air for making customer service a priority. A special thanks to “John” for reaching out and reinforcing my belief that I chose the…”

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”I have been a customer of Arctic Air for 9 years now. They are always prompt, knowledgeable and professional with their service. Today Dan Mawber (one of their service techs)…”

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”We have had wonderful service this week from Arctic Air. On Monday, Anthony came out to do our seasonal maintenance and made time in his schedule to accommodate us in…”

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”Very personable, professional, neat and efficient.”

- Mike Spinelli
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”This is my third experience with Arctic Air Conditioning and the service has been excellent each time! My call this time was because my air conditioning wasn’t working so it…”

- Barbet Rucker
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”We arrived home to find the AC was not running, called the service. Rob was here and my AC was up and running by 615pm. No exaggeration! Excellent service! I…”

- Lisa Michalski-Sciarrino
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”My brother needed a new heating & air conditioning system. I had him call Arctic Air. Since my brother needed some help understanding what to ask I was there from…”

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”Our old furnace conked out 3 years ago. Got one estimate for a new furnace, which was more than our budget allowed. Arctic's estimate was quite a bit less. They…”

- MsRollingthunder Bingham
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”Kyle was very professional! He was pleasant, knowledgeable, and efficient! I hope I won’t have any problems, but if I do I would request this great young man! Best Regards,…”

- Ellen Siberberg
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”Kyle was awesome. Very polite and professional. Serviced my AC unit in a timely fashion.”

- Sherry Komosinski
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”Great! From the initial call to the tech just leaving. It’s a holiday weekend, they came with no problem, fixed the problem and didn’t charge us an arm and a…”

- Lyn WD
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”Excellent service they always take care of me as a customer and Ithe most polite people around the technician really takes his time and goes over everything and his name…”

- Gary Placona
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