Skip Navigation

Heat Pump Repair

Heat Pump Repair & Servicing

When your heat pump stops working the way it should, it can leave your home uncomfortable and your energy bills unexpectedly high. Whether you are dealing with weak airflow, inconsistent temperatures, or strange noises, it is important to get professional help fast.

Arctic Air provides expert heat pump repair and servicing across New Jersey. We offer fast diagnosis, reliable solutions, and honest recommendations.

Schedule Online

Signs of Heat Pump Issues

It is not always easy to tell when a heat pump is starting to fail, especially if it is still running. However, early warning signs can help you catch problems before they turn into major repairs.

If you notice any of the following symptoms, your system may need a professional inspection:

  • Reduced heating or cooling performance
  • Unusual noises during operation
  • Higher-than-normal energy bills
  • Frequent cycling on and off
  • Ice buildup on the outdoor unit
  • Air blowing at the wrong temperature

Ignoring these signs can lead to bigger and more expensive problems. Our team will quickly get to the source of the issue and recommend the right fix.

Arctic tech testing the refrigerant on an HVAC unit

Common Heat Pump Problems

Like any HVAC equipment, heat pumps experience wear and tear over time. Some of the most common issues we see during heat pump repair service calls include:

  • Faulty thermostats that misread indoor temperatures
  • Dirty or clogged filters that restrict airflow
  • Refrigerant leaks that reduce cooling efficiency
  • Malfunctioning reversing valves that prevent heating or cooling
  • Electrical issues, such as broken relays or failed capacitors
  • Frozen coils or ice-covered outdoor units

Whether your issue is mechanical, electrical, or system-related, Arctic Air has the experience and tools to get your heat pump back on track.

When to Repair or Replace?

Many homeowners ask whether they should repair their heat pump or replace it altogether. The answer depends on the age of the system, the cost of the repair, and the unit’s overall condition.

We typically recommend repair if:

  • The unit is less than 10 years old
  • Repairs are minor and cost-effective
  • The system has been well-maintained

We may suggest a replacement if:

  • The heat pump is over 12 to 15 years old
  • Repair costs exceed half the value of a new system
  • Your home’s comfort needs have changed
  • The unit requires frequent repairs

Our goal is to help you make an informed decision. We will walk you through your options and explain the long-term pros and cons of repair versus replacement.

Our Heat Pump Services

Arctic Air offers a full range of heat pump services for homeowners across New Jersey. Whether you need a fast fix or long-term maintenance, our team is here to help with:

  • Accurate diagnostics and heat pump repair
  • Preventative heat pump servicing and system inspections
  • Seasonal heat pump tune-up appointments
  • Emergency support through our answering service
  • Heat pump maintenance plans to keep systems running efficiently
  • Guidance on heat pump replacement when needed

We work on all major brands and models, and our technicians are trained to deliver the most effective and energy-efficient solutions possible. At Arctic Air, we understand how important comfort and efficiency are for your home.

That is why we approach every heat pump repair with honesty, experience, and a focus on long-term results. Whether your unit needs a quick tune-up or a complete fix, we are here to make sure your system performs at its best.

Contact us today to schedule heat pump servicing or repair with a team New Jersey homeowners trust.

Schedule Online
Heat Pump Repair

Frequently Asked Questions

Servicing includes cleaning filters, inspecting coils and electrical connections, checking refrigerant levels, and testing performance. 

Ideally, maintenance should be done twice a year, once in the spring and once in the fall, to prepare for peak seasons. 

Many heat pump issues can be repaired. We only recommend replacement when it is the more cost-effective option. 

Thermostat malfunctions, refrigerant leaks, and frozen coils are some of the most frequent issues. 

If the unit is under 12 years old and has not needed frequent repairs, it may still be worth fixing. We evaluate each case individually. 

Interested In Financing?
We offer financing plans designed to work with you.
Learn More
Specials & offers
Be sure to check out our latest specials!
Learn More
The Arctic Comfort Club
Priority service
15% off mechanical and electrical parts
3-year warranty for installations
5% off plumbing,  electrical, & garage door services
Lifetime warranty on all parts replaced
5% off indoor air quality products
Hear what Our Customers are Saying

Over 3,500+ Reviews

cross