Want a Free Estimate? Call Now! 732-455-9110
Call Us Today! 732-455-9110
  • We Accept All Major Credit Cards
Want a Free Estimate? Call Now! 732-455-9110
Call Us Today! 732-455-9110
Act Now & Save Up to $3,800 in Rebates!


You have questions about your HVAC equipment, and we have answers. At Arctic Air Conditioning, it’s our goal to provide you with exceptional heating and cooling services whether we’re on the job or not—that’s why we’ve answered some of our most frequently asked HVAC questions.

Make sure to check back soon because the HVAC FAQs page will be updated regularly—and  contact us if you don’t see your question here!

General HVAC

When should I have my heating and cooling equipment serviced?

Your HVAC systems should be serviced before the start of each heating and cooling season. So, your air conditioner should have regular maintenance performed at the end of winter or beginning of spring, while your heat pump or furnace should have its regular maintenance performed at the end of summer or beginning of fall.

Learn more about annual HVAC maintenance »

How often should I replace my HVAC air filters?

Your air filters should be replaced every one to three months depending on usage. This is vitally important to the performance of your HVAC systems and your indoor air quality.

Learn more about replacing your HVAC air filters »

How important is my indoor air quality?

The short answer? So important! Your indoor air quality can be as much as 100 times worse than the outdoor air. That means pollutants, allergens, dust, and mildew can be circulating in your home affecting your family’s health and wellbeing. Improving and maintaining your indoor air quality is vitally important to your home and family.

Learn more indoor air quality facts »

What are the benefits of attic ventilation?

Did you know that when the summer heat beats down on your roof the attic can reach up to 150 degrees? Having attic ventilation can help control moisture, keep cooling costs down, and prevent the accumulation of mold and mildew.

Learn more about proper attic ventilation »

What are the benefits of a programmable thermostat?

Installing a programmable thermostat in your home helps you take control of how much energy you use for heating and cooling. If used effectively, a programmable thermostat can help you improve energy efficiency and save money on your utility bills.

Learn more about the benefits of a programmable thermostat »

What is a ductless mini-split system?

A ductless mini-split system is an alternative to traditional heating and cooling like central air. Ductless HVAC works similarly to central heating and cooling, except that it doesn’t require ductwork. Your mini-split system will have an indoor and outdoor unit, but it will only require a small hole to be cut through the exterior wall—just big enough for a tube of refrigerant to pass through. Inside your home, the air will be conditioned and returned into the room by the same unit.

Learn more about ductless mini-splits »

How does a ductless heat pump work?

Many people use ductless mini-split systems for cooling, but we usually recommend installing heat pump systems, so they can be used for both heating and cooling. This can help improve your overall energy-efficiency! A ductless heat pump is an efficient zonal heating and cooling system that doesn’t require ducts. It comprises just an outdoor compressor unit and one or more indoor air handling units, linked by a refrigerant line.

What are the benefits of HVAC zoning?

Zoned HVAC allows for better comfort control, decreased energy bills, and higher energy efficiency (energy waste is reduced because your HVAC equipment won’t have to work as hard to regulate the temperature throughout the house).

Learn more about zoned HVAC »


What should I do about my frozen AC?

When your AC freezes up, either inside or at the outdoor unit, you have a problem. When your AC is frozen, you could subject your system to serious damage if it isn’t addressed promptly.

Learn more about fixing your frozen AC »

How do I know when it’s time for an AC replacement?

Many homeowners have a difficult time deciding whether to keep pouring money into their aging air conditioning system for costly repairs or to upgrade to a new, more efficient AC.

Learn more about deciding when to replace your AC »

What’s wrong with my noisy air conditioner? Can I fix it myself?

First things first, you shouldn’t attempt to fix your noisy air conditioner on your own! Unless you have professional knowledge of HVAC electrical system layouts and the proper meters to test all the working components of your AC, you are putting yourself and your air conditioner at a significant risk for harm.

Learn more about fixing your noisy air conditioner »

What is dual zone air conditioning?

A dual zone air conditioning system is a network of thermostats and duct dampers that regulates the amount of cooled air each zone (one or more rooms) receives throughout the day. Zoning technology allows homeowners to cool only the occupied areas of living space at any given time or to set different temperatures in different areas of the home.

Learn more about dual zone air conditioning »

What is the best thermostat setting for summer?

Saving money on your monthly electric bills in the summer is important—so what is the best thermostat setting during the hottest season of the year? We recommend keeping your thermostat set to 72 degrees (at the lowest) with the fan set to AUTO rather than ON.

Learn more about the best thermostat setting for summer »

How can I lower my electric bill this summer?

Money is always a big concern for homeowners all over the country—but how can you lower your electric bill this summer without sacrificing comfort? There are a few things you can do to lower your energy usage, from raising the temperature to closing the curtains.

Learn more about how you can lower your electric bill this summer and check out our cooling tips infographic »

Why is R-22 being phased out?

HCFC-22, commonly called R-22, has been a common refrigerant used in residential heat pumps and air conditioners for more than 40 years. But releases of R-22, such as those from leaks, contribute to ozone depletion, and the making of R-22 results in a byproduct that contributes to global warming. This refrigerant is now being phased out by the EPA. By January 2020, chemical manufacturers will no longer be able to produce R-22.

Learn more about the R-22 phaseout »


When should I replace my furnace?

There are a number of factors that contribute to needing a furnace replacement. How old is your furnace? If it’s over 10 – 15 years old, it’s likely time for a furnace replacement—simply because this will improve your energy efficiency. Other factors include: how well it’s heating your home, how often it requires repairs, how much it costs to heat your home, etc.

Learn more about when to replace your furnace »

Do I really need a furnace cleaning every year?

Yes! Not only does a furnace cleaning improve the performance and efficiency of your system, most manufacturer warranties require annual service to maintain the warranty.

Learn more about annual furnace cleaning »

How can I have lower home heating fuel prices?

With home heating fuel prices on the rise, many homeowners are concerned about their growing utility bills! Find out what you can do to lower your costs!

Learn more about lowering your home heating fuel prices »

Do I need to replace my boiler?

Since boilers have very few moving parts, they tend to be incredibly durable and reliable throughout the course of their life. However, even the most dependable appliances will reach the end of their life eventually.

Learn more about when it’s time to replace a boiler »

What is the difference between a gas and oil boiler?

Gas boilers can be more affordable to operate, but there are also differences in utility line requirements and fuel storage (natural gas has no onsite storage needs).

Learn more about gas and oil boilers »

What do I do when the heat goes out?

We have a few tips on what you should do when the heat goes out, including layering your clothes, calling the power company, and more.

Learn more about what to do when the heat goes out »

What is hydronic heating?

Also called radiant heating, a hydronic system circulates hot water or another heated liquid through plastic piping installed beneath the floors, in baseboards, or through radiators. Hydronic heating allows you to precisely control the temperature in specific zones throughout your home.

Learn more about radiant heating »

Heat Pumps

How does a heat pump work?

A heat pump works by transferring heat energy from one source to another. In the winter when your heat pump is acting as a heating system, it extracts heat energy from the outside air (even in near-freezing temperatures), and transfers it into the air in your home. When summertime rolls around, it’s as easy as flipping a switch to change your heat pump to cool mode.

Learn more about how heat pumps work »

Why are heat pumps more efficient?

Heat pumps are one of the most energy efficient HVAC systems available on the market because they don’t burn fuel to provide heat. In addition to their high efficiency, they can operate as both a heating and cooling system, thus reducing the number of systems that require maintenance, repairs, and replacements.

Don’t see your question answered here? Contact Arctic Air Conditioning today!


5 Rating |

”Great fast service. Thank you guys for emergency visit. Called at 8 pm, everything back up at 9pm.”

- Yan Vayner
5 Rating |

”They answered the call very quickly. The technician diagnosed and fixed the problem quickly. The technicians were very polite and tidy.”

- Anne Duffy
5 Rating |

”Arctic Air came to the rescue when another local vendor, Artem HVAC, did not show up for their scheduled appointment after waiting all day. Finally at 7pm , after not…”

- Melany Freedman
5 Rating |

”quick service, helpful, problem repaired on first day, other advice given in regards to my system outside of what i called them for. would use agin”

- Josh Bucher
5 Rating |

”On time ! Very thorough , great job. Artic air always comes through”

- Rick Bachmann
5 Rating |

”I almost never write reviews for any trades that do work in my home because I've found that most I use are usually satisfactory and get the job done. I've…”

- Alan Schwartz
5 Rating |

”Thank you for excellent customer service and extreme professionalism. Alex Gallo was so informative and friendly and the guys that came to do the job were great and very clean…”

- Mia Robertson
5 Rating |

”Fantastic company. I would highly recommend!”

- James Blosser
5 Rating |

”FINALLY! I found a company that's honest, reliable & has well trained employees who explain everything in detail.. Impressed with the whole company from the sales men who come to…”

- Beverly Gearhart
5 Rating |

”Always reliable, work quickly, and reasonably priced.”

- Joseph Felicetti
5 Rating |

”We had a problem with our heat. They responded fast over the phone and within an hour they were at the house. Turned out to be a faulty flame sensor.…”

- Mike Green
5 Rating |

”Dan was exceptionally polite and professional. I would use arctic air again in a heartbeat. Particularly Dan. Very very happy!”

- Travis Fascia
5 Rating |

”Jesse did an excellent job and was knowledgeable in the furnace tune up process. I would recommend Arctic Air always. Thank you.”

- Vernon Fernandes
5 Rating |

”Jesse did a great job for us. Showed us that our humidifier had not been working for the past 4 1/2 years since we moved into our house. We hope…”

- Michael Klass
5 Rating |

”Got same day service for issue with my furnace. Michael C. was professional, friendly, courteous and wore protective shoe covers, so nothing from the outside was tracked inside. He explained…”

- Teri Somoza
5 Rating |

”Shout out to Frank of Arctic Air for answering my frantic calls last night and walking me thru process to stop water from leaking furnace pump and huge thank for…”

- Diane Diaz Carbone
5 Rating |

”It was my first time using Artic Air and have to say they were great! My furnace shut down on one of the coldest night of the year and they…”

- Lauren Johnson-Passanesi
5 Rating |

”We have been customers for decades and always find Arctic Air to be competent and reliable. Robert, the technician on our recent call, was prompt, professional, knowledgeable, and courteous!”

- Deborah Ross
5 Rating |

”They have always dispatched knowledgeable and courteous repairmen. I dealt with another company that whenever they came to my home (for routine maintenance) would try to sell me a new…”

- adele miller
5 Rating |

”Very nice Professional timely and knowledgeable Got an appt quickly Would use again”

- Jennifer Bracco Ring
5 Rating |

”Arctic air responded to our problem immediately and professionally. We had a 6 year old Trane HVAC system with a heat pump that stopped working. Their technician came out and…”

- Jeff Bouquio
5 Rating |

”Loved Michael C’s Service! He’s patient, kind, reassuring, prompt and knowledgeable!”

- Amanda Sura Isaacson
5 Rating |

”Dan was the best and he proved experience really counts to figure out the RCA with the issue I had. Thanks for the availability and support over the weekend.”

- Kuchu Naidu
Why Us?
Benefits of Choosing Us:
  • Family Owned since 1977
  • Emergency Service
  • Trusted for 40+ Years
  • Fast, Reliable Service
  • Safe, Licensed & Insured
  • Award-Winning Service
  • Friendly & Clean
  • No Job Too Big or Small
  • Professional Care
  • Certified Employees
  • Family Focused
  • Guaranteed Service