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You have questions about your HVAC equipment, and we have answers. At Arctic Air Conditioning, it’s our goal to provide you with exceptional heating and cooling services whether we’re on the job or not—that’s why we’ve answered some of our most frequently asked HVAC questions.
Make sure to check back soon because the HVAC FAQs page will be updated regularly—and contact us if you don’t see your question here!
Your HVAC systems should be serviced before the start of each heating and cooling season. So, your air conditioner should have regular maintenance performed at the end of winter or beginning of spring, while your heat pump or furnace should have its regular maintenance performed at the end of summer or beginning of fall.
Learn more about annual HVAC maintenance »
Your air filters should be replaced every one to three months depending on usage. This is vitally important to the performance of your HVAC systems and your indoor air quality.
Learn more about replacing your HVAC air filters »
The short answer? So important! Your indoor air quality can be as much as 100 times worse than the outdoor air. That means pollutants, allergens, dust, and mildew can be circulating in your home affecting your family’s health and wellbeing. Improving and maintaining your indoor air quality is vitally important to your home and family.
Learn more indoor air quality facts »
Did you know that when the summer heat beats down on your roof the attic can reach up to 150 degrees? Having attic ventilation can help control moisture, keep cooling costs down, and prevent the accumulation of mold and mildew.
Learn more about proper attic ventilation »
Installing a programmable thermostat in your home helps you take control of how much energy you use for heating and cooling. If used effectively, a programmable thermostat can help you improve energy efficiency and save money on your utility bills.
Learn more about the benefits of a programmable thermostat »
A ductless mini-split system is an alternative to traditional heating and cooling like central air. Ductless HVAC works similarly to central heating and cooling, except that it doesn’t require ductwork. Your mini-split system will have an indoor and outdoor unit, but it will only require a small hole to be cut through the exterior wall—just big enough for a tube of refrigerant to pass through. Inside your home, the air will be conditioned and returned into the room by the same unit.
Learn more about ductless mini-splits »
Many people use ductless mini-split systems for cooling, but we usually recommend installing heat pump systems, so they can be used for both heating and cooling. This can help improve your overall energy-efficiency! A ductless heat pump is an efficient zonal heating and cooling system that doesn’t require ducts. It comprises just an outdoor compressor unit and one or more indoor air handling units, linked by a refrigerant line.
Zoned HVAC allows for better comfort control, decreased energy bills, and higher energy efficiency (energy waste is reduced because your HVAC equipment won’t have to work as hard to regulate the temperature throughout the house).
Learn more about zoned HVAC »
When your AC freezes up, either inside or at the outdoor unit, you have a problem. When your AC is frozen, you could subject your system to serious damage if it isn’t addressed promptly.
Learn more about fixing your frozen AC »
Many homeowners have a difficult time deciding whether to keep pouring money into their aging air conditioning system for costly repairs or to upgrade to a new, more efficient AC.
Learn more about deciding when to replace your AC »
First things first, you shouldn’t attempt to fix your noisy air conditioner on your own! Unless you have professional knowledge of HVAC electrical system layouts and the proper meters to test all the working components of your AC, you are putting yourself and your air conditioner at a significant risk for harm.
Learn more about fixing your noisy air conditioner »
A dual zone air conditioning system is a network of thermostats and duct dampers that regulates the amount of cooled air each zone (one or more rooms) receives throughout the day. Zoning technology allows homeowners to cool only the occupied areas of living space at any given time or to set different temperatures in different areas of the home.
Learn more about dual zone air conditioning »
Saving money on your monthly electric bills in the summer is important—so what is the best thermostat setting during the hottest season of the year? We recommend keeping your thermostat set to 72 degrees (at the lowest) with the fan set to AUTO rather than ON.
Learn more about the best thermostat setting for summer »
Money is always a big concern for homeowners all over the country—but how can you lower your electric bill this summer without sacrificing comfort? There are a few things you can do to lower your energy usage, from raising the temperature to closing the curtains.
HCFC-22, commonly called R-22, has been a common refrigerant used in residential heat pumps and air conditioners for more than 40 years. But releases of R-22, such as those from leaks, contribute to ozone depletion, and the making of R-22 results in a byproduct that contributes to global warming. This refrigerant is now being phased out by the EPA. By January 2020, chemical manufacturers will no longer be able to produce R-22.
Learn more about the R-22 phaseout »
There are a number of factors that contribute to needing a furnace replacement. How old is your furnace? If it’s over 10 – 15 years old, it’s likely time for a furnace replacement—simply because this will improve your energy efficiency. Other factors include: how well it’s heating your home, how often it requires repairs, how much it costs to heat your home, etc.
Learn more about when to replace your furnace »
Yes! Not only does a furnace cleaning improve the performance and efficiency of your system, most manufacturer warranties require annual service to maintain the warranty.
Learn more about annual furnace cleaning »
With home heating fuel prices on the rise, many homeowners are concerned about their growing utility bills! Find out what you can do to lower your costs!
Learn more about lowering your home heating fuel prices »
Since boilers have very few moving parts, they tend to be incredibly durable and reliable throughout the course of their life. However, even the most dependable appliances will reach the end of their life eventually.
Learn more about when it’s time to replace a boiler »
Gas boilers can be more affordable to operate, but there are also differences in utility line requirements and fuel storage (natural gas has no onsite storage needs).
Learn more about gas and oil boilers »
We have a few tips on what you should do when the heat goes out, including layering your clothes, calling the power company, and more.
Learn more about what to do when the heat goes out »
Also called radiant heating, a hydronic system circulates hot water or another heated liquid through plastic piping installed beneath the floors, in baseboards, or through radiators. Hydronic heating allows you to precisely control the temperature in specific zones throughout your home.
Learn more about radiant heating »
A heat pump works by transferring heat energy from one source to another. In the winter when your heat pump is acting as a heating system, it extracts heat energy from the outside air (even in near-freezing temperatures), and transfers it into the air in your home. When summertime rolls around, it’s as easy as flipping a switch to change your heat pump to cool mode.
Learn more about how heat pumps work »
Heat pumps are one of the most energy efficient HVAC systems available on the market because they don’t burn fuel to provide heat. In addition to their high efficiency, they can operate as both a heating and cooling system, thus reducing the number of systems that require maintenance, repairs, and replacements.
Don’t see your question answered here? Contact Arctic Air Conditioning today!
”Great service at a great price!! I called them at 8:30 AM to request a service call. New AC just stopped running. Service technician, Kyle Bowlin was at my house…”
”From the initial phone call to the service tech to the constants updates from office staff Could not have been a smoother more reasonable experience Well worth the money”
”Excellent service. Office staff and technician were very pleasant and knowledgeable. Would highly recommend their services.”
”I called Artic when Air went out and leaking into neighbors below on the 4th. My neighbors had spoken highly of them. Susan responded to me and was able to…”
”This company is beyond top notch! Our AC system died right before this awful heat wave. The dispatcher got Tom to our house within a half hour to guide us…”
”I received the next available appointment and asked to be called if a time slot opened up. I truly was not expecting a call back and I did, changed to…”
”Tony was professional and very informative. He tested the air conditioner and let me know what worked and what was broken and let me watch his testing. Told me what…”
”Had a brand new Lenox unit installed today. Super professional, great workmanship and customer service. A+ thank you all for your services!!”
”Tony was great! He fixed the problem and still made it to our house as was promised even on a Friday evening at 7pm! We really appreciate the fact that…”
”Air conditioning "died" on a 98 degree weekend. Extremly pleased that I was able to get a same day appointment. Christian showed up on time and quickly assessed the problem.…”
”Took a no nonsense approach. Got right to the problem and resolved it very quickly. Fast, courteous and knowledgeable. I would absolutely use this Company and this technician again.”
”I would like to personally thank Arctic Air for making customer service a priority. A special thanks to “John” for reaching out and reinforcing my belief that I chose the…”
”I have been a customer of Arctic Air for 9 years now. They are always prompt, knowledgeable and professional with their service. Today Dan Mawber (one of their service techs)…”
”We have had wonderful service this week from Arctic Air. On Monday, Anthony came out to do our seasonal maintenance and made time in his schedule to accommodate us in…”
”Very personable, professional, neat and efficient.”
”This is my third experience with Arctic Air Conditioning and the service has been excellent each time! My call this time was because my air conditioning wasn’t working so it…”
”We arrived home to find the AC was not running, called the service. Rob was here and my AC was up and running by 615pm. No exaggeration! Excellent service! I…”
”My brother needed a new heating & air conditioning system. I had him call Arctic Air. Since my brother needed some help understanding what to ask I was there from…”
”Our old furnace conked out 3 years ago. Got one estimate for a new furnace, which was more than our budget allowed. Arctic's estimate was quite a bit less. They…”
”Kyle was very professional! He was pleasant, knowledgeable, and efficient! I hope I won’t have any problems, but if I do I would request this great young man! Best Regards,…”
”Kyle was awesome. Very polite and professional. Serviced my AC unit in a timely fashion.”