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HVAC FAQs

You have questions about your HVAC equipment, and we have answers. At Arctic Air Conditioning, it’s our goal to provide you with exceptional heating and cooling services whether we’re on the job or not—that’s why we’ve answered some of our most frequently asked HVAC questions.

Make sure to check back soon because the HVAC FAQs page will be updated regularly—and  contact us if you don’t see your question here!

General HVAC

When should I have my heating and cooling equipment serviced?

Your HVAC systems should be serviced before the start of each heating and cooling season. So, your air conditioner should have regular maintenance performed at the end of winter or beginning of spring, while your heat pump or furnace should have its regular maintenance performed at the end of summer or beginning of fall.

Learn more about annual HVAC maintenance »

How often should I replace my HVAC air filters?

Your air filters should be replaced every one to three months depending on usage. This is vitally important to the performance of your HVAC systems and your indoor air quality.

Learn more about replacing your HVAC air filters »

How important is my indoor air quality?

The short answer? So important! Your indoor air quality can be as much as 100 times worse than the outdoor air. That means pollutants, allergens, dust, and mildew can be circulating in your home affecting your family’s health and wellbeing. Improving and maintaining your indoor air quality is vitally important to your home and family.

Learn more indoor air quality facts »

What are the benefits of attic ventilation?

Did you know that when the summer heat beats down on your roof the attic can reach up to 150 degrees? Having attic ventilation can help control moisture, keep cooling costs down, and prevent the accumulation of mold and mildew.

Learn more about proper attic ventilation »

What are the benefits of a programmable thermostat?

Installing a programmable thermostat in your home helps you take control of how much energy you use for heating and cooling. If used effectively, a programmable thermostat can help you improve energy efficiency and save money on your utility bills.

Learn more about the benefits of a programmable thermostat »

What is a ductless mini-split system?

A ductless mini-split system is an alternative to traditional heating and cooling like central air. Ductless HVAC works similarly to central heating and cooling, except that it doesn’t require ductwork. Your mini-split system will have an indoor and outdoor unit, but it will only require a small hole to be cut through the exterior wall—just big enough for a tube of refrigerant to pass through. Inside your home, the air will be conditioned and returned into the room by the same unit.

Learn more about ductless mini-splits »

How does a ductless heat pump work?

Many people use ductless mini-split systems for cooling, but we usually recommend installing heat pump systems, so they can be used for both heating and cooling. This can help improve your overall energy-efficiency! A ductless heat pump is an efficient zonal heating and cooling system that doesn’t require ducts. It comprises just an outdoor compressor unit and one or more indoor air handling units, linked by a refrigerant line.

What are the benefits of HVAC zoning?

Zoned HVAC allows for better comfort control, decreased energy bills, and higher energy efficiency (energy waste is reduced because your HVAC equipment won’t have to work as hard to regulate the temperature throughout the house).

Learn more about zoned HVAC »

Cooling

What should I do about my frozen AC?

When your AC freezes up, either inside or at the outdoor unit, you have a problem. When your AC is frozen, you could subject your system to serious damage if it isn’t addressed promptly.

Learn more about fixing your frozen AC »

How do I know when it’s time for an AC replacement?

Many homeowners have a difficult time deciding whether to keep pouring money into their aging air conditioning system for costly repairs or to upgrade to a new, more efficient AC.

Learn more about deciding when to replace your AC »

What’s wrong with my noisy air conditioner? Can I fix it myself?

First things first, you shouldn’t attempt to fix your noisy air conditioner on your own! Unless you have professional knowledge of HVAC electrical system layouts and the proper meters to test all the working components of your AC, you are putting yourself and your air conditioner at a significant risk for harm.

Learn more about fixing your noisy air conditioner »

What is dual zone air conditioning?

A dual zone air conditioning system is a network of thermostats and duct dampers that regulates the amount of cooled air each zone (one or more rooms) receives throughout the day. Zoning technology allows homeowners to cool only the occupied areas of living space at any given time or to set different temperatures in different areas of the home.

Learn more about dual zone air conditioning »

What is the best thermostat setting for summer?

Saving money on your monthly electric bills in the summer is important—so what is the best thermostat setting during the hottest season of the year? We recommend keeping your thermostat set to 72 degrees (at the lowest) with the fan set to AUTO rather than ON.

Learn more about the best thermostat setting for summer »

How can I lower my electric bill this summer?

Money is always a big concern for homeowners all over the country—but how can you lower your electric bill this summer without sacrificing comfort? There are a few things you can do to lower your energy usage, from raising the temperature to closing the curtains.

Learn more about how you can lower your electric bill this summer and check out our cooling tips infographic »

Why is R-22 being phased out?

HCFC-22, commonly called R-22, has been a common refrigerant used in residential heat pumps and air conditioners for more than 40 years. But releases of R-22, such as those from leaks, contribute to ozone depletion, and the making of R-22 results in a byproduct that contributes to global warming. This refrigerant is now being phased out by the EPA. By January 2020, chemical manufacturers will no longer be able to produce R-22.

Learn more about the R-22 phaseout »

Heating

When should I replace my furnace?

There are a number of factors that contribute to needing a furnace replacement. How old is your furnace? If it’s over 10 – 15 years old, it’s likely time for a furnace replacement—simply because this will improve your energy efficiency. Other factors include: how well it’s heating your home, how often it requires repairs, how much it costs to heat your home, etc.

Learn more about when to replace your furnace »

Do I really need a furnace cleaning every year?

Yes! Not only does a furnace cleaning improve the performance and efficiency of your system, most manufacturer warranties require annual service to maintain the warranty.

Learn more about annual furnace cleaning »

How can I have lower home heating fuel prices?

With home heating fuel prices on the rise, many homeowners are concerned about their growing utility bills! Find out what you can do to lower your costs!

Learn more about lowering your home heating fuel prices »

Do I need to replace my boiler?

Since boilers have very few moving parts, they tend to be incredibly durable and reliable throughout the course of their life. However, even the most dependable appliances will reach the end of their life eventually.

Learn more about when it’s time to replace a boiler »

What is the difference between a gas and oil boiler?

Gas boilers can be more affordable to operate, but there are also differences in utility line requirements and fuel storage (natural gas has no onsite storage needs).

Learn more about gas and oil boilers »

What do I do when the heat goes out?

We have a few tips on what you should do when the heat goes out, including layering your clothes, calling the power company, and more.

Learn more about what to do when the heat goes out »

What is hydronic heating?

Also called radiant heating, a hydronic system circulates hot water or another heated liquid through plastic piping installed beneath the floors, in baseboards, or through radiators. Hydronic heating allows you to precisely control the temperature in specific zones throughout your home.

Learn more about radiant heating »

Heat Pumps

How does a heat pump work?

A heat pump works by transferring heat energy from one source to another. In the winter when your heat pump is acting as a heating system, it extracts heat energy from the outside air (even in near-freezing temperatures), and transfers it into the air in your home. When summertime rolls around, it’s as easy as flipping a switch to change your heat pump to cool mode.

Learn more about how heat pumps work »

Why are heat pumps more efficient?

Heat pumps are one of the most energy efficient HVAC systems available on the market because they don’t burn fuel to provide heat. In addition to their high efficiency, they can operate as both a heating and cooling system, thus reducing the number of systems that require maintenance, repairs, and replacements.

Don’t see your question answered here? Contact Arctic Air Conditioning today!

 

Testimonials
5 Rating |

”Arctic Air just installed my new heater and central a/c system . I'm a do it your self kinda guy, but I've been so busy at work I didn't have…”

- Ken Robinson
5 Rating |

”Needed my heating system serviced and called Wednesday afternoon. The next day Jesse responded did what was needed promptly and professionally. Price was decent too.”

- Andrew Drew G
5 Rating |

”Arctic Air responded promptly to my call and acted professionally in providing me with top quality service. I have been a loyal customer for many years and have been very…”

- Carol Rosenfeld
5 Rating |

”Always a good experience when I call and when the service people arrive. This visit I had Jesse to service my unit. He was very polite and did a great…”

- Donna Croce
5 Rating |

”We've had great experience with Arctic Air for both heating and cooling. Highly recommend.”

- Annmarie Deangelis Vivo
5 Rating |

”Arctic Air services our heating and cooling systems every year. They also do any repair work on the systems. We recently had them do our annual heating check-up. Kyle, the…”

- Mary Kohoot Cembor
5 Rating |

”Great service”

- hardik panchal
5 Rating |

”From the sale by Ron to the installation my experience was amazing! Ron explained the options to me and ensured I would love the product and professional installation. The installers…”

- donna pabon
5 Rating |

”We have been customers of Arctic Air for several years. Recently, we had a problem with our furnace. The issue always occurred when the technician was not present and ran…”

- Dorothy Schneider
5 Rating |

”They just did major work in my house.. very punctual ,extremely clean and very professional .. it is always nice to see a and hire a well run successful family…”

- Michael Duru
5 Rating |

”Jesse Evert was the Arctic Air Conditioning tech who arrived to service my equipment. Jesse was professional, knowledgeable and most polite. He explained what he was doing as he went…”

- Flo Anderson
5 Rating |

”after 36 years, never had a complaint. all the staff and service people are polite, understanding and excellent at their craft”

- Harold Zoberg
5 Rating |

”New HVAC (gas furnace and central air) - Great price. Excellent installers (very professional). Top notch customer service. Would not hesitate at all recommending them.”

- Myname Here
5 Rating |

”Been using Arctic Air for over 20 years. Very professional staff and always able to get fast appointments even during peak times. Team is very knowledgeable from AC to Heating…”

- Michael P.
5 Rating |

”Extremely happy and satisfied with Arctic Air!! The President Ross reached out to me within minutes of my post and was at my house within a half an hour to…”

- Nermeen Elhusseini Hamido
5 Rating |

”We had no heat last night and this morning. Both furnaces did not respond to raising the thermostat setting. We called Arctic Air who had a Technician at our house…”

- pete triozzi
5 Rating |

”I wanted to say thank you Arctic Air conditioning team (Connor, Jim, Mike) and tell you how happy I am with the work you guys did in my house. Right…”

- Suresh Reddy Deva
5 Rating |

”Jesse was informative, competent and friendly and a pleasure to work with. Truly an exemplary service person and an asset to Arctic Air.”

- John LaCarrubba
5 Rating |

”From the first time Arctic Air came to our home to give an estimate, we knew we had chosen a quality company for the job. From the staff at the…”

- Tom Hipper
5 Rating |

”We always have great service with Arctic Air. They are fast, dependable and a pleasure to deal with. The technician, Sal Delre, was outstanding, understanding and so helpful! Special thanks…”

- Navin Pramanand
5 Rating |

”Thank you so much Jaime! Now we have heat. Arctic Air is highly recommended, they came right away when I called them to fixed my furnace.”

- Chona Trinidad-Petzold
5 Rating |

”Artic has been our HVAC company for years. Totdsay's annual visit was special thanks to Kyle the technician/service specialist. AMAZING!”

- Jim Mc Connell
5 Rating |

”I️ had Connor from Artic come out and give me a price along with talking me through the whole process. The installers were great and did a terrific job. We…”

- Darren Ghaffari
5 Rating |

”Sal provided outstanding service. We scheduled a tuneup on our furnace and he was pleasant as was any of the staff we came in contact with. Very easy company to…”

- Michelle Hermelee
1 Rating |

”Had a full a/c heat system installed only 6 years ago and had problems every year. From sticky gas valve that took 3 different technicians to figure out, to broken…”

- Brian K.
5 Rating |

”Had my heating and air conditioning unit installed by Arctic almost 6 years ago. I also use them twice a year for the unit tune up. I have never had…”

- Rochelle Polesuk
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