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What to Do When Your Pipes Burst

Winter isn’t over yet, and that means there’s still a chance your pipes could freeze and burst. While your best bet is to prevent frozen pipes, all is not lost even if you do experience burst pipes in your home this winter.

If you see a water leak coming from a burst pipe, here’s what you need to do to keep water damage to a minimum:

Turn Off the Water

Every home has a main water shut-off valve that controls water flow throughout the entire home. To stop water from flowing out of a burst pipe, locate this valve and shut it off. Some valves are located inside the home. If this is the case, check all possible valve locations, including:

 

  • Basement
  • Crawl space
  • Garage
  • Next to the water heater

Once you find the valve, turn it clockwise to stop the flow of water.

If you can’t find the shut-off valve inside, look for a box buried in the ground near the street in front of your home. You might need a pentagon socket wrench, pliers or meter key to get inside. Other covers lift off with a simple twist. Once you remove the lid, turn the valve closest to your home clockwise to stop the flow of water. You may need a meter key or crescent wrench and screw driver to turn a stubborn valve.

Release Pressure in the Pipe

Residual water in your plumbing system will continue to pour from the burst pipe, so open another tap in the house to safely siphon water down the drain where it can’t do any further damage to your home.

Call Your Insurance Company

Most homeowners’ insurance policies cover leaks from burst pipes, including the cost of temporary repairs, cleanup, and permanent repairs. Find out your coverage before you jump the gun. Your insurance provider may require you to have an adjuster come assess the situation. Just in case, take pictures before any repair work is done to prove the extent of the damage.

Call a Plumber

The NJ emergency plumbers at Arctic Air Conditioning can help you recover from a burst pipe. Even if you suspect a pipe has frozen but you’re not sure if it has burst yet, contact us online or call us immediately at 732-455-9110. We can help you work through this problem and minimize water damage to your home in Central Jersey.

Testimonials
5 Rating |

”Great service at a great price!! I called them at 8:30 AM to request a service call. New AC just stopped running. Service technician, Kyle Bowlin was at my house…”

- N S
5 Rating |

”From the initial phone call to the service tech to the constants updates from office staff Could not have been a smoother more reasonable experience Well worth the money”

- Brian Resnick
5 Rating |

”Excellent service. Office staff and technician were very pleasant and knowledgeable. Would highly recommend their services.”

- Scott Nemeth
5 Rating |

”I called Artic when Air went out and leaking into neighbors below on the 4th. My neighbors had spoken highly of them. Susan responded to me and was able to…”

- Lisa Wood Rossmeissl
5 Rating |

”This company is beyond top notch! Our AC system died right before this awful heat wave. The dispatcher got Tom to our house within a half hour to guide us…”

- Tracey Pawlak Reilly
5 Rating |

”I received the next available appointment and asked to be called if a time slot opened up. I truly was not expecting a call back and I did, changed to…”

- Gen McG
5 Rating |

”Tony was professional and very informative. He tested the air conditioner and let me know what worked and what was broken and let me watch his testing. Told me what…”

- Ann Peel
5 Rating |

”Had a brand new Lenox unit installed today. Super professional, great workmanship and customer service. A+ thank you all for your services!!”

- envieddesigns
5 Rating |

”Tony was great! He fixed the problem and still made it to our house as was promised even on a Friday evening at 7pm! We really appreciate the fact that…”

- Alexis Castellano
5 Rating |

”Air conditioning "died" on a 98 degree weekend. Extremly pleased that I was able to get a same day appointment. Christian showed up on time and quickly assessed the problem.…”

- Steph K
5 Rating |

”Took a no nonsense approach. Got right to the problem and resolved it very quickly. Fast, courteous and knowledgeable. I would absolutely use this Company and this technician again.”

- Frank Goodline
5 Rating |

”I would like to personally thank Arctic Air for making customer service a priority. A special thanks to “John” for reaching out and reinforcing my belief that I chose the…”

- Sunnie Casimiro
5 Rating |

”I have been a customer of Arctic Air for 9 years now. They are always prompt, knowledgeable and professional with their service. Today Dan Mawber (one of their service techs)…”

- David Heiblim
5 Rating |

”We have had wonderful service this week from Arctic Air. On Monday, Anthony came out to do our seasonal maintenance and made time in his schedule to accommodate us in…”

- Harry Himelfarb
5 Rating |

”Very personable, professional, neat and efficient.”

- Mike Spinelli
5 Rating |

”This is my third experience with Arctic Air Conditioning and the service has been excellent each time! My call this time was because my air conditioning wasn’t working so it…”

- Barbet Rucker
5 Rating |

”We arrived home to find the AC was not running, called the service. Rob was here and my AC was up and running by 615pm. No exaggeration! Excellent service! I…”

- Lisa Michalski-Sciarrino
5 Rating |

”My brother needed a new heating & air conditioning system. I had him call Arctic Air. Since my brother needed some help understanding what to ask I was there from…”

- javier santiago
5 Rating |

”Our old furnace conked out 3 years ago. Got one estimate for a new furnace, which was more than our budget allowed. Arctic's estimate was quite a bit less. They…”

- MsRollingthunder Bingham
5 Rating |

”Kyle was very professional! He was pleasant, knowledgeable, and efficient! I hope I won’t have any problems, but if I do I would request this great young man! Best Regards,…”

- Ellen Siberberg
5 Rating |

”Kyle was awesome. Very polite and professional. Serviced my AC unit in a timely fashion.”

- Sherry Komosinski
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