Want a Free Estimate? Call Now! 732-455-9110
Call Us Today! 732-455-9110
COVID Safety Policy
  • We Accept All Major Credit Cards
Want a Free Estimate? Call Now! 732-455-9110
Call Us Today! 732-455-9110
Menu
Act Now & Save Up to $3,500 in Rebates!

Heat Pump Troubleshooting

Heat pumps provide affordable year-round comfort—that is, when they’re working properly. If you’re experiencing difficulties, follow these heat pump troubleshooting tips before you call a pro.

Heat Pump Doesn’t Heat Properly

Remember, heat pumps don’t produce air as hot as furnaces. Occasional defrost mode also results in temporarily cool air. With this in mind, move forward with these troubleshooting tips:

  • Make sure the thermostat is set to heat. Increase the temperature 5 degrees and see if the air warms up.
  • Double check that all supply registers are wide open.
  • Change the filter to prevent restricted airflow.
  • Make sure the backup electric resistance heater kicks in when the heat pump can’t keep up with demand.
  • If you’re still stumped, call a technician to diagnose the problem and provide heat pump repair.

Heat Pump Won’t Run

If the heat pump is completely unresponsive, it could be experiencing power problems. To check that the system is receiving power:

  • Make sure the thermostat is set to the right mode (heating or cooling) and the desired temperature.
  • Reset any tripped breakers in the main electrical panel.
  • Make sure the power switch in the air handler unit is turned on.
  • Reset any tripped breakers and replace blown fuses in the air handler cabinet.
  • Call a professional for help if the heat pump still won’t turn on.

Heat Pump Freezes Up

The defrost cycle should prevent the heat pump from icing up in the winter, but if this happens, do the following:

  • Ensure furniture and rugs aren’t blocking return air registers.
  • Change the filter to improve airflow.
  • Call a professional if restricted airflow isn’t the problem.

Heat Pump Short Cycles

Short cycling is inefficient and wears out the heat pump faster. To troubleshoot the problem, try these tips:

  • Replace the filter to prevent restricted airflow from overheating the unit.
  • Call a professional to recalibrate the thermostat or replace the heat anticipator.

Heat Pump Makes Strange Noises

Odd sounds are annoying and may indicate a problem. Follow this advice:

  • Tighten the screws on the cover panel to eliminate rattling noises.
  • Dent the metal ductwork slightly to make the surface more rigid and less likely to ping and pop as hot air blows by.
  • Call a professional to address squealing and grinding sounds.

When these heat pump troubleshooting tips aren’t enough to get your system working right again, contact Arctic Air Conditioning for help!

Testimonials
5 Rating |

”Very honest fast reputable company to deal with and very professional.”

- Jason Mateyak
5 Rating |

”The techs were all great. They came out on here different days and were clean, thorough, explained anything and everything, as well as double and triple checked items when needed.…”

- Daniel Boris
5 Rating |

”The technician Dante a ride was very polite... I feltl comfortable with him right away with his professionalism and desire to get to the root of the problem and which…”

- Uncle Robert Boxing
4 Rating |

”Always on time and their techs are always courteous.”

- Bernard Corr
5 Rating |

”Tony their service technician was very knowledgeable. He found the problem sent for the replacement part and had us back up and running very quickly. Great company 👌”

- Robert Birmele
5 Rating |

”Tech was very friendly, safe and professional”

- Greg Colen
5 Rating |

”They are very friendly and professional., I love that they send a text with the picture of the technician.”

- Gena Wagner
5 Rating |

”I’ve been using Arctic Air for almost 20 years now. This review is for Tony P. and I would give him 6 stars if I could. I can’t say enough…”

- Vito Ruisi
5 Rating |

”Sam was great . Analyzed the problem very quickly and fixed it promptly.The price of the service call reasonable and I will recommend Arctic Air Conditioning to all my family…”

- Chard Red
5 Rating |

”Part 2 of 2 to change parts on HWH to meet township construction code.”

- Robert Martino
5 Rating |

”Very happy with our recent Furnace and AC installation for our home. Arctic Air came highly recommended to us, and has a solid reputation in the area. They provided knowledgeable…”

- Novo Novo
5 Rating |

”I was so nervous to have my air conditioner repaired. It wasn’t blowing cold air. They came and fixed it within a half an hour with minimal expense. They were…”

- Stacey Pacelli
5 Rating |

”First time using Artic...called for a problem with AC unit, they were here within the hour, made the repairs and Kylie was very knowledgeable on helping us with all the…”

- Dawn Shapses
5 Rating |

”Moving to another town, we were happy to learn Arctic Air also covers this geographic region. We asked for an A/C system check on a system which we believe the…”

- Steven Myers
5 Rating |

”Selling real reviews Yelp, google We write reviews, promote your companies Guaranteed confidentiality and quality of reviews All accounts of real users, with reviews and friends Real people Yelp accounts,…”

- David B.
5 Rating |

”Where another company (who actually installed our air conditioning system) failed us and sent a tech who essentially had a mental breakdown in our living room, Arctic sent Eric -…”

- Marc Feingold
5 Rating |

”On time, fixed the problem, reasonable cost. Tiny the technician was knowledgeable friendly and safe.”

- Theodore Munice
5 Rating |

”Artic Air Conditioning was recommended by a friend. When I called the office for an appoitment, i received an immediate call back to set the date. Technicians Sammy and Alfredo…”

- Mary T Schneider
Why Us?
Benefits of Choosing Us:
  • Family Owned since 1977
  • Emergency Service
  • Trusted for 40+ Years
  • Fast, Reliable Service
  • Safe, Licensed & Insured
  • Award-Winning Service
  • Friendly & Clean
  • No Job Too Big or Small
  • Professional Care
  • Certified Employees
  • Family Focused
  • Guaranteed Service