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What Is a NATE-Certified Technician?

If you want an experienced contractor to perform a superior installation, tune-up, or repair on your heating, ventilation, and air conditioning (HVAC) system, you need to choose one that hires technicians certified by North American Technician Excellence (NATE). Learn more about this program and what sets NATE-certified technicians apart.

What Is NATE?

This independent, non-profit organization was founded in 1997 with the goal of training and testing technicians on the skills they need to work in the HVAC industry. Being NATE-certified means the technician has passed specialized tests in air conditioning, gas and oil furnaces, heat pumps, refrigeration, and air distribution. As technicians pass each certification exam, they prove their knowledge and hands-on ability to install, maintain, and repair heating and cooling equipment.

It’s important to understand that NATE certifies HVAC technicians, but it doesn’t supervise or employ them—instead, it’s up to individual HVAC contractors to seek out techs with NATE certification.

Benefits of Hiring NATE-Certified Technicians

You might wonder if there’s really a difference between ordinary technicians and those with NATE certification. Just consider the benefits that come with your technician’s additional training:

  • Certified installation: Proper HVAC installation is vital to get the most from your upgrade. NATE-certified technicians are capable of performing professional installations to help your equipment operate at peak performance.
  • Thorough maintenance: There’s a lot more to annual maintenance than just changing the filter. NATE-certified technicians provide thorough tune-ups to help you avoid future breakdowns, lower your utility bills, and prolong equipment life.
  • Fast, efficient repairs: NATE-certified technicians are familiar with the issues that cause heating and cooling equipment failures. They can quickly diagnose and fix these problems with minimal delay.
  • Fewer callbacks: You want the job done right the first time around. Thanks to their superior training, NATE-certified technicians have a callback-free performance rate of 74 percent compared to 68 percent for non-certified techs.
  • Access to advice and knowledge: Who better to ask for tips on changing the air filter or lowering your cooling bills than a NATE-certified technician? Expert training means your tech is prepared to answer all your questions on the spot.

Hire a NATE-Certified Technician for HVAC Service in Central Jersey

To work with a contractor that only employs NATE certified technicians, choose Arctic Air Conditioning for your next HVAC installation, maintenance, or repair. We proudly serve Monmouth, Middlesex, Mercer, and Ocean counties in New Jersey. Contact us today!

Testimonials
5 Rating |

”From the first time Arctic Air came to our home to give an estimate, we knew we had chosen a quality company for the job. From the staff at the…”

- Tom Hipper
5 Rating |

”We always have great service with Arctic Air. They are fast, dependable and a pleasure to deal with. The technician, Sal Delre, was outstanding, understanding and so helpful! Special thanks…”

- Navin Pramanand
5 Rating |

”Thank you so much Jaime! Now we have heat. Arctic Air is highly recommended, they came right away when I called them to fixed my furnace.”

- Chona Trinidad-Petzold
5 Rating |

”Artic has been our HVAC company for years. Totdsay's annual visit was special thanks to Kyle the technician/service specialist. AMAZING!”

- Jim Mc Connell
5 Rating |

”I️ had Connor from Artic come out and give me a price along with talking me through the whole process. The installers were great and did a terrific job. We…”

- Darren Ghaffari
5 Rating |

”Sal provided outstanding service. We scheduled a tuneup on our furnace and he was pleasant as was any of the staff we came in contact with. Very easy company to…”

- Michelle Hermelee
5 Rating |

”Had my heating and air conditioning unit installed by Arctic almost 6 years ago. I also use them twice a year for the unit tune up. I have never had…”

- Rochelle Polesuk
5 Rating |

”Arctic Air is one of the best companies around. I've tried other companies but no one compares to Arctic. They are always on time and provide the best, most thorough…”

- Donna West
5 Rating |

”Sal was awesome!!! Thorough, informative, helpful, and extremely nice. I highly recommend Arctic Air!!!”

- Valerie Deantonio
5 Rating |

”Excellent, fast reliable service. Have been a customer for over 20 years and ave never had a problem. Would definitely recommend!”

- Robert Bendetson
5 Rating |

”Our service person was Dan who arrived promptly to work on our heat pump, which was not preforming well. Unlike other service techs from other companies he thoroughly analyzed the…”

- Nancy G.
5 Rating |

”Our service person was Dan who arrived promptly to work on our heat pump, which was not preforming well. Unlike other service techs from other companies he thoroughly analyzed the…”

- Nancy Goldstein
5 Rating |

”Just replaced my furnace, AC and H/W heater with Arctic Air. The Elite team of Jim, Kevin, Joe, Michael and Brady were skillful, knowledgeable, reliable, considerate, efficient and as neat…”

- Deborah Sbarra
1 Rating |

”Brian from Artic air came to my house to give me a HVAC replacement quote and never sent quote to my email. I followed up twice on phone and once…”

- Mrunal Shah
5 Rating |

”I'm very pleased with the service provided by Arctic Air Conditioning. They did everything they said they would do as stated in the contract. Very professional workers! I will definitely…”

- Marcia Black
5 Rating |

”great service every year - a little maintenance goes a long way”

- Ryan Fitzgerald
5 Rating |

”Arctic Air is the best HVAC company! Their techs, especially Jesse, are so nice and extremely professional. I’m so glad I chose them to install my Lenox system in 2010…”

- Sandra Kuschuk
5 Rating |

”I can't say enough about the team we had come out and help us. We had a 70 year old house with a rigged ac/furnace system. Nothing about it was…”

- Brian Easley
5 Rating |

”Christian recently came to our house to install a part and we were very satisfied with his work. He is very professional and personable. He did a great job. Herb,…”

- Arlene B.
5 Rating |

”Excellent and professional service. My tech Jesse was friendly and personable. I highly recommend Arctic Air and Jesse.”

- Sy Wodakow
5 Rating |

”Jesse was so professional and very nice. We had maintenance done on our heater and he fixed a man nor issue we had and did not leave until everything was…”

- Stephanie Pollack
5 Rating |

”They are extremely courteous and professional.”

- Teresa Barba
5 Rating |

”Very pleased with Jesse's service to our furnace.”

- matt
5 Rating |

”Kyle was professional and polite. Work was done in a reasonable time and looks fine.”

- Daniel Ostrowski
5 Rating |

”Jesse was prompt, courteous, knowledgable and got the job done.”

- John Sandstedt
5 Rating |

”Kyle was knowledge and courteous...he gave me history about my unit and facts... a good job overall!”

- Jack S.
5 Rating |

”Always good customer service Arctic Air; Jesse was on-time and did a great job.”

- Leon Paley
5 Rating |

”The team that installed our new central air was very professional and polite. They did a excellent job. The price was reasonable. Highly recommended!”

- Joseph Burek
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