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What Is a NATE-Certified Technician?

If you want an experienced contractor to perform a superior installation, tune-up, or repair on your heating, ventilation, and air conditioning (HVAC) system, you need to choose one that hires technicians certified by North American Technician Excellence (NATE). Learn more about this program and what sets NATE-certified technicians apart.

What Is NATE?

This independent, non-profit organization was founded in 1997 with the goal of training and testing technicians on the skills they need to work in the HVAC industry. Being NATE-certified means the technician has passed specialized tests in air conditioning, gas and oil furnaces, heat pumps, refrigeration, and air distribution. As technicians pass each certification exam, they prove their knowledge and hands-on ability to install, maintain, and repair heating and cooling equipment.

It’s important to understand that NATE certifies HVAC technicians, but it doesn’t supervise or employ them—instead, it’s up to individual HVAC contractors to seek out techs with NATE certification.

Benefits of Hiring NATE-Certified Technicians

You might wonder if there’s really a difference between ordinary technicians and those with NATE certification. Just consider the benefits that come with your technician’s additional training:

  • Certified installation: Proper HVAC installation is vital to get the most from your upgrade. NATE-certified technicians are capable of performing professional installations to help your equipment operate at peak performance.
  • Thorough maintenance: There’s a lot more to annual maintenance than just changing the filter. NATE-certified technicians provide thorough tune-ups to help you avoid future breakdowns, lower your utility bills, and prolong equipment life.
  • Fast, efficient repairs: NATE-certified technicians are familiar with the issues that cause heating and cooling equipment failures. They can quickly diagnose and fix these problems with minimal delay.
  • Fewer callbacks: You want the job done right the first time around. Thanks to their superior training, NATE-certified technicians have a callback-free performance rate of 74 percent compared to 68 percent for non-certified techs.
  • Access to advice and knowledge: Who better to ask for tips on changing the air filter or lowering your cooling bills than a NATE-certified technician? Expert training means your tech is prepared to answer all your questions on the spot.

Hire a NATE-Certified Technician for HVAC Service in Central Jersey

To work with a contractor that only employs NATE certified technicians, choose Arctic Air Conditioning for your next HVAC installation, maintenance, or repair. We proudly serve Monmouth, Middlesex, Mercer, and Ocean counties in New Jersey. Contact us today!

Testimonials
5 Rating |

”I called Artic when Air went out and leaking into neighbors below on the 4th. My neighbors had spoken highly of them. Susan responded to me and was able to…”

- Lisa Wood Rossmeissl
5 Rating |

”This company is beyond top notch! Our AC system died right before this awful heat wave. The dispatcher got Tom to our house within a half hour to guide us…”

- Tracey Pawlak Reilly
5 Rating |

”I received the next available appointment and asked to be called if a time slot opened up. I truly was not expecting a call back and I did, changed to…”

- Gen McG
5 Rating |

”Tony was professional and very informative. He tested the air conditioner and let me know what worked and what was broken and let me watch his testing. Told me what…”

- Ann Peel
5 Rating |

”Had a brand new Lenox unit installed today. Super professional, great workmanship and customer service. A+ thank you all for your services!!”

- envieddesigns
5 Rating |

”Tony was great! He fixed the problem and still made it to our house as was promised even on a Friday evening at 7pm! We really appreciate the fact that…”

- Alexis Castellano
5 Rating |

”Air conditioning "died" on a 98 degree weekend. Extremly pleased that I was able to get a same day appointment. Christian showed up on time and quickly assessed the problem.…”

- Steph K
5 Rating |

”Took a no nonsense approach. Got right to the problem and resolved it very quickly. Fast, courteous and knowledgeable. I would absolutely use this Company and this technician again.”

- Frank Goodline
5 Rating |

”I would like to personally thank Arctic Air for making customer service a priority. A special thanks to “John” for reaching out and reinforcing my belief that I chose the…”

- Sunnie Casimiro
5 Rating |

”I have been a customer of Arctic Air for 9 years now. They are always prompt, knowledgeable and professional with their service. Today Dan Mawber (one of their service techs)…”

- David Heiblim
5 Rating |

”We have had wonderful service this week from Arctic Air. On Monday, Anthony came out to do our seasonal maintenance and made time in his schedule to accommodate us in…”

- Harry Himelfarb
5 Rating |

”Very personable, professional, neat and efficient.”

- Mike Spinelli
5 Rating |

”This is my third experience with Arctic Air Conditioning and the service has been excellent each time! My call this time was because my air conditioning wasn’t working so it…”

- Barbet Rucker
5 Rating |

”We arrived home to find the AC was not running, called the service. Rob was here and my AC was up and running by 615pm. No exaggeration! Excellent service! I…”

- Lisa Michalski-Sciarrino
5 Rating |

”My brother needed a new heating & air conditioning system. I had him call Arctic Air. Since my brother needed some help understanding what to ask I was there from…”

- javier santiago
5 Rating |

”Our old furnace conked out 3 years ago. Got one estimate for a new furnace, which was more than our budget allowed. Arctic's estimate was quite a bit less. They…”

- MsRollingthunder Bingham
5 Rating |

”Kyle was very professional! He was pleasant, knowledgeable, and efficient! I hope I won’t have any problems, but if I do I would request this great young man! Best Regards,…”

- Ellen Siberberg
5 Rating |

”Kyle was awesome. Very polite and professional. Serviced my AC unit in a timely fashion.”

- Sherry Komosinski
5 Rating |

”Great! From the initial call to the tech just leaving. It’s a holiday weekend, they came with no problem, fixed the problem and didn’t charge us an arm and a…”

- Lyn WD
5 Rating |

”Excellent service they always take care of me as a customer and Ithe most polite people around the technician really takes his time and goes over everything and his name…”

- Gary Placona
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