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What Is a NATE-Certified Technician?

If you want an experienced contractor to perform a superior installation, tune-up, or repair on your heating, ventilation, and air conditioning (HVAC) system, you need to choose one that hires technicians certified by North American Technician Excellence (NATE). Learn more about this program and what sets NATE-certified technicians apart.

What Is NATE?

This independent, non-profit organization was founded in 1997 with the goal of training and testing technicians on the skills they need to work in the HVAC industry. Being NATE-certified means the technician has passed specialized tests in air conditioning, gas and oil furnaces, heat pumps, refrigeration, and air distribution. As technicians pass each certification exam, they prove their knowledge and hands-on ability to install, maintain, and repair heating and cooling equipment.

It’s important to understand that NATE certifies HVAC technicians, but it doesn’t supervise or employ them—instead, it’s up to individual HVAC contractors to seek out techs with NATE certification.

Benefits of Hiring NATE-Certified Technicians

You might wonder if there’s really a difference between ordinary technicians and those with NATE certification. Just consider the benefits that come with your technician’s additional training:

  • Certified installation: Proper HVAC installation is vital to get the most from your upgrade. NATE-certified technicians are capable of performing professional installations to help your equipment operate at peak performance.
  • Thorough maintenance: There’s a lot more to annual maintenance than just changing the filter. NATE-certified technicians provide thorough tune-ups to help you avoid future breakdowns, lower your utility bills, and prolong equipment life.
  • Fast, efficient repairs: NATE-certified technicians are familiar with the issues that cause heating and cooling equipment failures. They can quickly diagnose and fix these problems with minimal delay.
  • Fewer callbacks: You want the job done right the first time around. Thanks to their superior training, NATE-certified technicians have a callback-free performance rate of 74 percent compared to 68 percent for non-certified techs.
  • Access to advice and knowledge: Who better to ask for tips on changing the air filter or lowering your cooling bills than a NATE-certified technician? Expert training means your tech is prepared to answer all your questions on the spot.

Hire a NATE-Certified Technician for HVAC Service in Central Jersey

To work with a contractor that only employs NATE certified technicians, choose Arctic Air Conditioning for your next HVAC installation, maintenance, or repair. We proudly serve Monmouth, Middlesex, Mercer, and Ocean counties in New Jersey. Contact us today!

Testimonials
5 Rating |

”Called in late morning to schedule a service call as AC was not working properly. Nicole was was super helpful and had the technician Kyle over in a couple of…”

- Generic Customer
5 Rating |

”He was professional and very punctual. Arctic Air had done my Hot Water heater and was very please. Would recommend them anyone.”

- Barbara Newman
5 Rating |

”It's great dealing with Arctic Air. They stick to the appointment window, as well as keeping you informed about when the technician should arrive. The technician, Nicholas, went about his…”

- John Wahler
5 Rating |

”Nick was great”

- Generic Customer
5 Rating |

”EXCELLENT customer service. Responsiveness and communications”

- Douglas Emery
5 Rating |

”Very professional, clear and no surprises.”

- Alejo Giachino
5 Rating |

”I have used Arctic Air for over 15 years. Yesterday was the day I could say they are not an average company. They are a company that truly cares. I’m…”

- Michael Horowitz
5 Rating |

”Kyle arrived promptly and checked out my older AC. He gave me good advice and did not try to push an upgrade. After purchasing a new furnace from them years…”

- Kathy Kaine Bingham
5 Rating |

”Unfortunately our air conditioning stopped working on the hottest day of the year. We called Arctic and they sent Rob over the next day. Rob fixed the issue and in…”

- Rebecca Bergson-Di
5 Rating |

”prompt, friendly and got the job done immediately!”

- Denise Enea Ippolito
5 Rating |

”Javier Guadarrama from Arctic Air Conditioning and Heating did our service. He was quick and down to earth. Also, very knowledgeable and open to my questions. I would definitely want…”

- Peter Wick
5 Rating |

”Could not have gone any better. Artic Air‘s technicians did all they could to repair the unit, which you need multiple parts replaced. They had to order a motor since…”

- Bonnie Kozak Curry
5 Rating |

”Javier Guadarrama from Arctic Air Conditioning and Heating did our service. He was quick and down to earth. Also, very knowledgeable and open to my questions. I would definitely want…”

- Peter Wick
5 Rating |

”Could not have gone any better. Artic Air‘s technicians did all they could to repair the unit, which you need multiple parts replaced. They had to order a motor since…”

- Bonnie Curry
5 Rating |

”Knowlegable and friendly tecnicians. Fast service.”

- George Koehler
5 Rating |

”Your service is impeccable Brian for instants was the most amazing Service person I have ever encountered he was here on time he fixed what needed to be fixed and…”

- Generic Customer
5 Rating |

”I would highly recommend Artic Air . Very professional. Cater to customer. They do the job & do it right unlike many other companies. Was a pleasure doing business with…”

- Kenneth Potts
5 Rating |

”No doubt the most professional and courteous repairman ever to come into our business in many, many years! Introduced himself, shook hands, explained what he was going to do before…”

- Jean S.
5 Rating |

”Fred was awesome. Knowledgeable, friendly and had a "get the job done" attitude.”

- Joe Cantatore
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