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What Is a NATE-Certified Technician?

If you want an experienced contractor to perform a superior installation, tune-up, or repair on your heating, ventilation, and air conditioning (HVAC) system, you need to choose one that hires technicians certified by North American Technician Excellence (NATE). Learn more about this program and what sets NATE-certified technicians apart.

What Is NATE?

This independent, non-profit organization was founded in 1997 with the goal of training and testing technicians on the skills they need to work in the HVAC industry. Being NATE-certified means the technician has passed specialized tests in air conditioning, gas and oil furnaces, heat pumps, refrigeration, and air distribution. As technicians pass each certification exam, they prove their knowledge and hands-on ability to install, maintain, and repair heating and cooling equipment.

It’s important to understand that NATE certifies HVAC technicians, but it doesn’t supervise or employ them—instead, it’s up to individual HVAC contractors to seek out techs with NATE certification.

Benefits of Hiring NATE-Certified Technicians

You might wonder if there’s really a difference between ordinary technicians and those with NATE certification. Just consider the benefits that come with your technician’s additional training:

  • Certified installation: Proper HVAC installation is vital to get the most from your upgrade. NATE-certified technicians are capable of performing professional installations to help your equipment operate at peak performance.
  • Thorough maintenance: There’s a lot more to annual maintenance than just changing the filter. NATE-certified technicians provide thorough tune-ups to help you avoid future breakdowns, lower your utility bills, and prolong equipment life.
  • Fast, efficient repairs: NATE-certified technicians are familiar with the issues that cause heating and cooling equipment failures. They can quickly diagnose and fix these problems with minimal delay.
  • Fewer callbacks: You want the job done right the first time around. Thanks to their superior training, NATE-certified technicians have a callback-free performance rate of 74 percent compared to 68 percent for non-certified techs.
  • Access to advice and knowledge: Who better to ask for tips on changing the air filter or lowering your cooling bills than a NATE-certified technician? Expert training means your tech is prepared to answer all your questions on the spot.

Hire a NATE-Certified Technician for HVAC Service in Central Jersey

To work with a contractor that only employs NATE certified technicians, choose Arctic Air Conditioning for your next HVAC installation, maintenance, or repair. We proudly serve Monmouth, Middlesex, Mercer, and Ocean counties in New Jersey. Contact us today!

Testimonials
5 Rating |

”The workers were extremely pleasant. Job was done well and they cleaned up when they were done.”

- Ellen Frost
5 Rating |

”Mike was was a great technician. He was very pleasant and able to educate me about my heater. I was very guarded at first since my previous encounter with another…”

- Dennis Ladiana
5 Rating |

”When an HVAC company shows up at your house, after you receive and email and text with picture (and their background), they walk up with booties in hand and put…”

- Darek Hahn
5 Rating |

”Our technician Eric arrived on time and went over the maintenance check with me. I would highly recommend Arctic Air to anyone who is looking for someone to do an…”

- Christine Hedin
5 Rating |

”Wonderful company to work with came on time explain everything to me gave me quit right there and then set up appointment for next day should up on time next…”

- Paul Chapman
5 Rating |

”Artic Air 5 stars not only did they do a wonderful job at my place of business Greatway Carpet & Flooring in Manalapan . They just finished my home did…”

- Albert Maya
5 Rating |

”Referred by a neighbor. Excellent customer service from the first call. Text message to say they are en route with photo of service person, ETA, and background.Quality work, communication, professional…”

- Benita Mark
5 Rating |

”I used their website to contact them on Sunday about my a/c acting up. I heard from them first thing Monday morning. The tech was at my house that day…”

- Ron Ralph
5 Rating |

”As always, Artic Air was on time and the technician was courteous. The work was completed as quoted. Would highly recommend Artic Air.”

- Tara Tarrant Gunthner
5 Rating |

”Excellent and prompt service ...technician was a gentleman and extremely knowledgeable...”

- Joseph Guida
5 Rating |

”My unit was cooling but it felt wet in my house and the coils needed to be cleaned in order to diagnose the issue so I decided to replace it…”

- Arlene Fallon
5 Rating |

”The tech showed up as promised and troubleshoot problem. Very pleasant and professional and explained charges beforehand. Unfortunately they need to order a large part and will take time to…”

- Nobel Shelby
5 Rating |

”Had a furnace that was put in our home in 1962 ,so it was time to upgrade after the great job Artic Air did on installing an AC unit for…”

- Steve England
5 Rating |

”Great job diagnosing my issue and solving the same day. Kevin was outstanding- highly recommended!”

- Chuck Rothrock
5 Rating |

”When you have the technician who has great diagnostic skills to uncover your problem, it's a great feeling of satisfaction. Dan has the experience to know what to look for…”

- Steven Myers
5 Rating |

”Very professional, the team worked yesterday n installed a full new system with robotic precision, cleaned up meticulously ,,, full marks....will now check the efficiency of Lenox in the comming…”

- Allan Couto
5 Rating |

”The technician (Kyle Bowlin) knew exactly what the issue was from the description. Within half an hour he had the system working (and checked to make sure it was). The…”

- Jaime Krause
5 Rating |

”The technician (Kyle Bowlin) knew exactly what the issue was from the description. Within half an hour he had the system working (and checked to make sure it was). The…”

- Jaime Krause
5 Rating |

”the guys are professionals they know what they are doing ,polite,clean,great,i would definitely recommend arctic air.”

- Steve Flajsing
5 Rating |

”great job, professionalism ,clean,great, very happy.”

- steve flajsing
5 Rating |

”Wonderful service for my tenants and I felt very comfortable with their work. They came highly recommended from a friend too.”

- Surfnyolly
5 Rating |

”Kyle & John were very professional and courteous. They checked my A/C and explained the problem, then made the needed repair expeditiously. I was very pleased with their work.”

- Mary Guzy
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