Helpful Hints

While, we are more than happy to come to your home to assist you with your heating and cooling issues, there are many simple household changes that occur that can cause your system to not work properly.  In our effort to help our customers get their heating and cooling working effectively, we have listed a number of common areas to check prior to calling our office.

Of course, if non of these issues prove to be the problem, we are happy to help you 7 days a wee, 365 days a year.

To schedule a service online, go here, or call us at 732-251-1111.

  • Check circuit breaker
  • Make sure filter is clean
  • Check emergency switches by furnace and by top of staircase

Air Conditioning Season.

Please make sure your furnace switch and emergency switch, which may be located on an adjacent wall or top of basement stairs, is on the ON position.

Please make sure your furnace door is on securely. If the door is not making contact the air conditioner will not run.
Please make sure you have a clean filter inside of your furnace.  If you have a 1” filter it should be changed every two months. If Arctic had installed a 5” media filter it is an annual filter. Electronic Air Cleaners should be cleaned every two months.

Heating Season

 Please make sure your furnace switch and emergency switch, which may be located on an adjacent wall or top of basement stairs, is on the ON position.

Please make sure your furnace door is on securely. If the door is not making contact the furnace will not run.
Please make sure you have a clean filter inside of your furnace.  If you have a 1” filter it should be changed every two months. If Arctic had installed a 5” media filter it is an annual filter. Electronic Air Cleaners should be cleaned every two months.

Heating and Cooling Service Checklist

Help the technician accurately and quickly diagnose your heating or cooling unit's problem

For heating and air conditioning units that may need to be repaired, you should be prepared to provide important information to the Arctic Air technician when he arrives at your home. You know the “personality” of your heating or cooling unit.

Be prepared to tell the technician:

  • The brand and/or model number of your unit.
  • The age of your furnace or air conditioner.
  • When was it last serviced and who last serviced it.
  • When the filters were last changed.
  • Did you check your circuit breakers to make sure none were “tripped”?
  • When you first noticed that it seemed to not be working properly.
  • Was it making any unusual noises?
  • Are there any unusual odors?
  • Was there any unusual weather activity before the equipment acted up?
  • If you saw unusual fluids or leakage around the unit.